Details

    • Type: Bug Bug
    • Status: Cancelled Cancelled (View Workflow)
    • Priority: Normal Normal
    • Resolution: Fixed
    • Component/s: NEP
    • Labels:
      None Labels
    • Customer:
      Airtel India

      Description

      Dear Team,

      We are experiencing a fatal error while saving imported data in the AS and HR circles. This issue is affecting application stability and causing the NEP application to crash.
      Kindly review the error details below and provide your recommendations to resolve the issue.

        Activity

        Hide
        Basant Kumar added a comment -

        Dear Team,

        We are experiencing a fatal error while saving imported data in the AS and HR circles. This issue is affecting application stability and causing the NEP application to crash.
        Kindly review the error details below and provide your recommendations to resolve the issue.

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.3.7.RELEASE.jar:4.3.7.R
        ELEASE]
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213) [spring-aop-4.3.7.RELEASE.jar:4.3.7.RELEASE]
        at com.sun.proxy.$Proxy2008.saveToDatabase(Unknown Source)
        at com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS.saveToDatabase(ImtCreateWS.java:81) [nps_kernel.jar:]
        at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:54) [npt_server.jar:]
        at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77) [npt_server.jar:]
        Caused by: java.sql.BatchUpdateException: ORA-02291: integrity constraint (ASSAM.FK_TRAFFIC_TRLINK) violated - parent key not found

        at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:11190) [ojdbc7-12.1.0.2.jar:12.1.0.1.0]
        at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:244) [ojdbc7-12.1.0.2.jar:12.1.0.1.0]
        at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeBatch(NewProxyPreparedStatement.java:1135) [c3p0-0.9.2.1.jar:0.9.2.1]
        at org.hibernate.engine.jdbc.batch.internal.BatchingBatch.performExecution(BatchingBatch.java:110) [hibernate-core-5.1.10.Final.jar:5.1.10.Final]
        ... 33 more

        2025-07-11 03:51:19,821 INFO [stdout] (AsyncAppender-Dispatcher-Thread-98) 03:51:19-[FATAL][SaveRunner][Thread-113] Error while it will may calling savin
        g instances database
        2025-07-11 03:51:19,822 ERROR [com.mobinets.nep.npt.db.ThreadSaveContainer] (Thread-113) Error while saving: java.lang.RuntimeException: com.mobinets.nep.
        npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute bat
        ch
        at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:66) [npt_server.jar:]
        at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77) [npt_server.jar:]
        Caused by: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationExce
        ption: could not execute batch
        ... 2 more

        Show
        Basant Kumar added a comment - Dear Team, We are experiencing a fatal error while saving imported data in the AS and HR circles. This issue is affecting application stability and causing the NEP application to crash. Kindly review the error details below and provide your recommendations to resolve the issue. at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.3.7.RELEASE.jar:4.3.7.R ELEASE] at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213) [spring-aop-4.3.7.RELEASE.jar:4.3.7.RELEASE] at com.sun.proxy.$Proxy2008.saveToDatabase(Unknown Source) at com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS.saveToDatabase(ImtCreateWS.java:81) [nps_kernel.jar:] at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:54) [npt_server.jar:] at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77) [npt_server.jar:] Caused by: java.sql.BatchUpdateException: ORA-02291: integrity constraint (ASSAM.FK_TRAFFIC_TRLINK) violated - parent key not found at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:11190) [ojdbc7-12.1.0.2.jar:12.1.0.1.0] at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:244) [ojdbc7-12.1.0.2.jar:12.1.0.1.0] at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeBatch(NewProxyPreparedStatement.java:1135) [c3p0-0.9.2.1.jar:0.9.2.1] at org.hibernate.engine.jdbc.batch.internal.BatchingBatch.performExecution(BatchingBatch.java:110) [hibernate-core-5.1.10.Final.jar:5.1.10.Final] ... 33 more 2025-07-11 03:51:19,821 INFO [stdout] (AsyncAppender-Dispatcher-Thread-98) 03:51:19- [FATAL] [SaveRunner] [Thread-113] Error while it will may calling savin g instances database 2025-07-11 03:51:19,822 ERROR [com.mobinets.nep.npt.db.ThreadSaveContainer] (Thread-113) Error while saving: java.lang.RuntimeException: com.mobinets.nep. npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute bat ch at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:66) [npt_server.jar:] at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77) [npt_server.jar:] Caused by: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationExce ption: could not execute batch ... 2 more
        Hide
        added a comment -

        Checked the logs and respective missing parent key in DB...data present there..added logs for tracking for future.

        Show
        added a comment - Checked the logs and respective missing parent key in DB...data present there..added logs for tracking for future.
        Hide
        Srishti Kashyap added a comment -

        Build 3.7.71.478 is released removing logs applied for it due to performance problem its creating.

        Show
        Srishti Kashyap added a comment - Build 3.7.71.478 is released removing logs applied for it due to performance problem its creating.
        Hide
        Basant Kumar added a comment -

        issue fixed

        Show
        Basant Kumar added a comment - issue fixed

          People

          • Assignee:
            Srishti Kashyap
            Reporter:
            Basant Kumar
          • Votes:
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            Watchers:
            2 Start watching this issue

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