Details

    • Customer:
      Zain Kuwait

      Description

      Dear Khaled,

      Please align resource to check the issue of IT API process is not ending, getting below error message.

      2025-09-01 22:55:05,742 WARN [com.mobinets.nep.npt.csv.handler.ElementAdditionalInfoServerCsvHandler] (default task-55) warning while importing element additional info Asset Uniqueness:Element PassiveElement_UNIX Server_zkwovsprod1_56 has Serial Number (2102311NXR10J4000005) that is already in use for the element .

      2025-09-01 22:55:05,742 ERROR [com.mobinets.nep.npt.service.impl.PassiveElementServiceImpl] (default task-55) warning while saving additional info for IT Assets: com.mobinets.nep.npt.service.model.NptWarning: Asset Uniqueness:Element PassiveElement_UNIX Server_zkwovsprod1_56 has Serial Number (2102311NXR10J4000005) that is already in use for the element .

      at com.mobinets.nep.npt.csv.handler.ElementAdditionalInfoServerCsvHandler.endDocument(ElementAdditionalInfoServerCsvHandler.java:440)

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        8h 38m 1 Wajdi Jomaa 02/Sep/25 1:51 PM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        5s 1 Wajdi Jomaa 02/Sep/25 1:51 PM
        Implementation in progress Implementation in progress To Be Released To Be Released
        2d 22h 8m 1 Wajdi Jomaa 05/Sep/25 11:59 AM
        To Be Released To Be Released Ready for QA Ready for QA
        1h 1 Khaled Khalil 05/Sep/25 1:00 PM
        Ready for QA Ready for QA QA In Progress QA In Progress
        11d 1h 42m 1 Abir Messaikeh 16/Sep/25 2:43 PM
        QA In Progress QA In Progress Closed Closed
        5s 1 Abir Messaikeh 16/Sep/25 2:43 PM

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Manjit Kumar
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            Watchers:
            3 Start watching this issue

            Dates

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              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Time Spent - 3 days, 1 hour, 10 minutes Remaining Estimate - 2 hours
              2h
              Logged:
              Time Spent - 3 days, 1 hour, 10 minutes Remaining Estimate - 2 hours
              3d 1h 10m

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