Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to check and fix the following issue:

      (I) XML File: 2025-09-17-11.04.12_Ooredoo
      (II) Import Date: 17-09-2025
      (III) Platform: .102

      Issue Description:

      Although channel bandwidths are available in the XML, an error still appears during import. All 4G cells are successfully imported in NEP, but the error persists. For reference, I am sharing an example below.

      References Attached:

      NEP Error Snippet:

      Snippet of “enodebandwidths” from XML:

      Snippet of “radiochannelbandwidths” xml:

      XML-Radio channel frequency band snippet:

      Thank you
      Indrasan

      1. HuaweiRanOoredoo_17-09.rar
        23.35 MB
        Indrasan Yadav
      2. server.tgz
        1.82 MB
        Indrasan Yadav
      1. Capture.PNG
        327 kB
      2. NEP error sniipet.png
        109 kB
      3. XML_Channelbandwidth snippet.png
        31 kB
      4. XML_Radio channel _freq band snippet.png
        35 kB
      5. XML enodebbandwidths snippet.png
        44 kB

        Activity

        Indrasan Yadav logged work - 24/Sep/25 12:00 AM - edited
        • Time Spent:
          2 hours
           

          Checked for patch released or not as shared by @Mustapha, requested to @Khaled to share the same, after received the latest patch requested to @Basant to deploy it on .102 and restart the server, after complete this I will start import the xml to check issue has been fixed or not?
          after latest patch deployed started xml import and validated the data now it has been fixed.

        Indrasan Yadav logged work - 23/Sep/25 12:00 AM
        • Time Spent:
          30 minutes
           

          Attended a teams call with @Mustapha to understand this error cause and it will be fix under given patch but still patch is not released.

        Mustapha Al-Hage logged work - 23/Sep/25 12:00 AM
        • Time Spent:
          4 hours
           

          Fixed issue + discussions with mr hassan

        Mustapha Al-Hage logged work - 19/Sep/25 12:00 AM
        • Time Spent:
          3 hours
           

          checking issue by exploring error report and implemented logic

        Indrasan Yadav logged work - 18/Sep/25 12:00 AM - edited
        • Time Spent:
          2 hours
           

          Troubleshoot the issues based on error report and create the JIRA for same and send an email to @Dr. Khaled.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
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            Watchers:
            2 Start watching this issue

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