Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to check and fix the following issue:

      (I) XML File: 2025-09-17-11.04.12_Ooredoo
      (II) Import Date: 17-09-2025
      (III) Platform: .102

      Issue Description:

      Although channel bandwidths are available in the XML, an error still appears during import. All 4G cells are successfully imported in NEP, but the error persists. For reference, I am sharing an example below.

      References Attached:

      NEP Error Snippet:

      Snippet of “enodebandwidths” from XML:

      Snippet of “radiochannelbandwidths” xml:

      XML-Radio channel frequency band snippet:

      Thank you
      Indrasan

      1. HuaweiRanOoredoo_17-09.rar
        23.35 MB
        Indrasan Yadav
      2. server.tgz
        1.82 MB
        Indrasan Yadav
      1. Capture.PNG
        327 kB
      2. NEP error sniipet.png
        109 kB
      3. XML_Channelbandwidth snippet.png
        31 kB
      4. XML_Radio channel _freq band snippet.png
        35 kB
      5. XML enodebbandwidths snippet.png
        44 kB

        Activity

        Indrasan Yadav logged work - 18/Sep/25 12:00 AM - edited
        • Time Spent:
          2 hours
           

          Troubleshoot the issues based on error report and create the JIRA for same and send an email to @Dr. Khaled.

        Mustapha Al-Hage logged work - 19/Sep/25 12:00 AM
        • Time Spent:
          3 hours
           

          checking issue by exploring error report and implemented logic

        Mustapha Al-Hage logged work - 23/Sep/25 12:00 AM
        • Time Spent:
          4 hours
           

          Fixed issue + discussions with mr hassan

        Indrasan Yadav logged work - 23/Sep/25 12:00 AM
        • Time Spent:
          30 minutes
           

          Attended a teams call with @Mustapha to understand this error cause and it will be fix under given patch but still patch is not released.

        Indrasan Yadav logged work - 24/Sep/25 12:00 AM - edited
        • Time Spent:
          2 hours
           

          Checked for patch released or not as shared by @Mustapha, requested to @Khaled to share the same, after received the latest patch requested to @Basant to deploy it on .102 and restart the server, after complete this I will start import the xml to check issue has been fixed or not?
          after latest patch deployed started xml import and validated the data now it has been fixed.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
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            Watchers:
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