From: Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Sent: Wednesday, October 8, 2025 2:50 PM
To: Khaled Khalil <Khaled.Khalil@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Wajdi Jomaa <Wajdi.Jomaa@nuiva.com>; Daljeet Singh Virdi <Daljeet.Virdi@mobinets.com>
Cc: support <support@mobinets.com>; L2_Team_Leb <L2_Team_Leb@mobinets.com>
Subject: RE: issue when opening some reports on KW platform

@Manjit can u check in logs both console and server logs if anything abnormal if not create ticket LS and shafre screen shots and logs attached

Daljeet can guide u where to open report from client to reproduce , L3 will not work if we don’t provide details and LS ticket

thx

From: Abir Messaikeh
Sent: Tuesday, October 7, 2025 4:58 PM
To: Khaled Khalil <Khaled.Khalil@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Wajdi Jomaa <Wajdi.Jomaa@nuiva.com>
Cc: support <support@mobinets.com>; L2_Team_Leb <L2_Team_Leb@mobinets.com>
Subject: issue when opening some reports on KW platform

Dear team

It has been observed by telco that the client application is hanging when opening RNC and NodeB and enob B reports

So can you help to double check the issue from your side as well.

I will open the ticket if same reproducible for u

Thanks
Abir