Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign an NEP DEV resource to investigate and fix the issue described below:

      XML File: 2025-09-26-05.01.22_Ooredoo (Attached on JIRA)
      Import Date: 17-10-2025
      Platform: .102
      Server Logs: (Attached on JIRA)

      The date field is not updating in certain reports for some cases.
      For reference, I have shared an example below.

      Please note: The date should be updated for all data across all reports imported into NEP based on the XML input.
      If the data is missing in the XML itself, it is expected not to update — this is not considered an issue.

      Example:

      Cabinet Report:

      Snap attached

      Inventory report:

      Snap attached

      Thank you
      Indrasan

      1. ranooredoo 1.rar
        23.36 MB
        Indrasan Yadav
      2. server logs.rar
        593 kB
        Indrasan Yadav
      1. Inventory report.png
        118 kB
      2. cabinet report.png
        93 kB
      3. Screenshot 2025-10-20 100544.png
        47 kB
      4. Screenshot 2025-10-20 100727.png
        153 kB
      5. Error report_17-10-2025.png
        115 kB
      6. Old Error Report.png
        98 kB
      7. eNodeB report_where other node is getting update.png
        249 kB
      8. enodeB Report for nodes_date not updating.png
        47 kB

        Activity

        Hide
        Marwan Kanaan added a comment -

        Dear @Indrasan Yadav,

        Kindly note that I was able to import the same data locally without any issue. Therefore, I connected to the actual version to check and found the following:

        ss

        ss

        Show
        Marwan Kanaan added a comment - Dear @Indrasan Yadav, Kindly note that I was able to import the same data locally without any issue. Therefore, I connected to the actual version to check and found the following: ss ss
        Hide
        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        Could you please assign a NEP DEV resource to check below described issue:

        Still, I can see the date is not updated in below report for only 4 nodes:

        eNodeB Report: Date is not updating for below given 4 nodes.

        SS attached-1

        SS attached-2

        And the related error is like below which is related to 4G cell but all 4G cells are importing in NEP as per XML:

        SS attached

        This error was not appearing earlier when I checked in error report, please find below snap where the same error was missing.

        SS attached

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, Could you please assign a NEP DEV resource to check below described issue: Still, I can see the date is not updated in below report for only 4 nodes: eNodeB Report: Date is not updating for below given 4 nodes. SS attached-1 SS attached-2 And the related error is like below which is related to 4G cell but all 4G cells are importing in NEP as per XML: SS attached This error was not appearing earlier when I checked in error report, please find below snap where the same error was missing. SS attached Thank you Indrasan
        Hide
        Indrasan Yadav added a comment -

        Dear @Indrasan Yadav,

        Kindly note that the issue for the four eNodeBs that were not updating has been resolved.
        Please find the solution included in patch No. 3.7.0.1370.
        Best Regards,
        Marwan Kanaan I Software Developer

        Show
        Indrasan Yadav added a comment - Dear @Indrasan Yadav, Kindly note that the issue for the four eNodeBs that were not updating has been resolved. Please find the solution included in patch No. 3.7.0.1370. Best Regards, Marwan Kanaan I Software Developer
        Hide
        Indrasan Yadav added a comment -

        After deployed latest patch, Imported same XML & now issue is fixed.

        Show
        Indrasan Yadav added a comment - After deployed latest patch, Imported same XML & now issue is fixed.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Marwan Kanaan
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

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