Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign an NEP DEV resource to investigate and fix the issue described below:

      XML File: 2025-09-26-05.01.22_Ooredoo (Attached on JIRA)
      Import Date: 17-10-2025
      Platform: .102
      Server Logs: (Attached on JIRA)

      The date field is not updating in certain reports for some cases.
      For reference, I have shared an example below.

      Please note: The date should be updated for all data across all reports imported into NEP based on the XML input.
      If the data is missing in the XML itself, it is expected not to update — this is not considered an issue.

      Example:

      Cabinet Report:

      Snap attached

      Inventory report:

      Snap attached

      Thank you
      Indrasan

      1. server logs.rar
        593 kB
        Indrasan Yadav
      2. ranooredoo 1.rar
        23.36 MB
        Indrasan Yadav
      1. Screenshot 2025-10-20 100727.png
        153 kB
      2. Screenshot 2025-10-20 100544.png
        47 kB
      3. Old Error Report.png
        98 kB
      4. Inventory report.png
        118 kB
      5. Error report_17-10-2025.png
        115 kB
      6. enodeB Report for nodes_date not updating.png
        47 kB
      7. eNodeB report_where other node is getting update.png
        249 kB
      8. cabinet report.png
        93 kB

        Activity

        Indrasan Yadav logged work - 24/Oct/25 12:00 AM - edited
        • Time Spent:
          1 hour
           

          Requested to deployed shared patch, after deployed re-import the same xml, then validate same thing in NEP, ndate is updating in almost reports except cabinets.

        Marwan Kanaan logged work - 24/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          changed a throw exception to just show a warn as it should not stop the process

        Marwan Kanaan logged work - 23/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          importing, testing, and check why the nodes doesn't updating

        Indrasan Yadav logged work - 22/Oct/25 12:00 AM
        • Time Spent:
          1 hour
           

          Checked feedback received from Marwan & validate in NEP.

        Marwan Kanaan logged work - 20/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          Reproduced the issue locally and connected to Ooredoo actual version to verify the data. Observed that the data is updated normally. Ticket rejected.

        Marwan Kanaan logged work - 17/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          trying to reproduce the issue and looking in the reports logic

        Indrasan Yadav logged work - 17/Oct/25 12:00 AM
        • Time Spent:
          1 hour
           

          During validation find an issue and highlighted to NEP DEV with proper snap server logs.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Marwan Kanaan
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

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