Details

    • Customer:
      Zain KSA 3.X

      Description

      Dear @Khaled Khalil,

      Could you please assign a DEV resource to investigate the issue mentioned below?

      1092 cabinets of the SRAN node are not being imported into NEP, although the data is available in the XML, and the catalogue has been created in NEP based on the node/cabinet model and type as per the XML.

       Please find below a snippet for reference, using one example case of the SRAN node “MRBTS-677727”:

      NEP Error Report:

      XML Snippet: (SRAN Node & Cabinet type are available in XML)

      NEP Snippet: (The same SRAN & cabinet type are also available in the catalogue in NEP)

      Best regards,
      Indrasan

      1. zku-156_headerAttributes.rar
        12.95 MB
        Indrasan Yadav
      2. zku-156_headerAttributes.rar
        12.95 MB
        Indrasan Yadav
      1. Cabinet Report_26-12.png
        70 kB
      2. Error Report_26-12.png
        205 kB
      3. Screenshot 2024-12-26 102326.png
        82 kB
      4. Shelf Report_26-12.png
        44 kB

      Issue Links

        Activity

        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        As per Integration (confirm in WhatsApp group), the patch 3.7.1.640 is not released yet, could you please confirm?

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, As per Integration (confirm in WhatsApp group), the patch 3.7.1.640 is not released yet, could you please confirm?
        Hide
        Indrasan Yadav added a comment -

        From: Khaled Khalil <Khaled.Khalil@nuiva.com>
        Sent: 26 December 2024 12:11
        To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com>
        Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
        Subject: Re: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 ||

        Dears
        The patch is released

        Regards,
        Khaled

        Show
        Indrasan Yadav added a comment - From: Khaled Khalil <Khaled.Khalil@nuiva.com> Sent: 26 December 2024 12:11 To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com> Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com> Subject: Re: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 || Dears The patch is released Regards, Khaled
        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        As discussed, I have imported the same XML after you provided the patch, but the error persists. The cabinet appears correctly in the Cabinet Report and Inventory Report, but the same shelf is still not showing in the Shelf Report and Inventory Report. As a result, the related boards are also not appearing.

        • Cabinet Report: The cabinet type "CABINET" is appearing as expected.

        • Error Report: The same error continues to appear.

        • Shelf Report: The shelf type "CABINET" is still not appearing.

        Thank you.

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, As discussed, I have imported the same XML after you provided the patch, but the error persists. The cabinet appears correctly in the Cabinet Report and Inventory Report, but the same shelf is still not showing in the Shelf Report and Inventory Report. As a result, the related boards are also not appearing. • Cabinet Report: The cabinet type "CABINET" is appearing as expected. • Error Report: The same error continues to appear. • Shelf Report: The shelf type "CABINET" is still not appearing. Thank you.
        Hide
        Khaled Khalil added a comment -

        Dear @Indrasan Yadav,

        After exploring the implemented logic, we have found that the same validation for the cabinet type occurs when importing shelves, which is the reason this error is still occurring on the shelf level.
        However, the condition is removed.
        Patch is needed: 3.7.1.642

        Regards,
        Mustapha Al Hage

        Show
        Khaled Khalil added a comment - Dear @Indrasan Yadav, After exploring the implemented logic, we have found that the same validation for the cabinet type occurs when importing shelves, which is the reason this error is still occurring on the shelf level. However, the condition is removed. Patch is needed: 3.7.1.642 Regards, Mustapha Al Hage
        Hide
        Indrasan Yadav added a comment -

        Given patch was applied on .14 & UAT both.

        XML imported on .14 & now cabinet/shelf type "CABINET" are imported.

        we can close this JIRA.

        Show
        Indrasan Yadav added a comment - Given patch was applied on .14 & UAT both. XML imported on .14 & now cabinet/shelf type "CABINET" are imported. we can close this JIRA.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
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