Details

    • Customer:
      Zain KSA 3.X

      Description

      Dear @Khaled Khalil,

      Could you please assign a DEV resource to investigate the issue mentioned below?

      1092 cabinets of the SRAN node are not being imported into NEP, although the data is available in the XML, and the catalogue has been created in NEP based on the node/cabinet model and type as per the XML.

       Please find below a snippet for reference, using one example case of the SRAN node “MRBTS-677727”:

      NEP Error Report:

      XML Snippet: (SRAN Node & Cabinet type are available in XML)

      NEP Snippet: (The same SRAN & cabinet type are also available in the catalogue in NEP)

      Best regards,
      Indrasan

      1. zku-156_headerAttributes.rar
        12.95 MB
        Indrasan Yadav
      2. zku-156_headerAttributes.rar
        12.95 MB
        Indrasan Yadav
      1. Cabinet Report_26-12.png
        70 kB
      2. Error Report_26-12.png
        205 kB
      3. Screenshot 2024-12-26 102326.png
        82 kB
      4. Shelf Report_26-12.png
        44 kB

      Issue Links

        Activity

        Indrasan Yadav made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2024-12-19 24:00 (milestone: set planned start date to due date)
        Planned End 2024-12-19 24:00 (milestone: set planned end date to due date)
        Indrasan Yadav made changes -
        Attachment zku-156_headerAttributes.rar [ 103457 ]
        Indrasan Yadav made changes -
        Assignee Khaled Khalil [ kkhalil ] Indrasan Yadav [ iyadav ]
        Indrasan Yadav made changes -
        Assignee Indrasan Yadav [ iyadav ] Khaled Khalil [ kkhalil ]
        Indrasan Yadav made changes -
        Attachment zku-156_headerAttributes.rar [ 103459 ]
        Hide
        Navneet Kaur added a comment -

        Awaiting update

        Show
        Navneet Kaur added a comment - Awaiting update
        Mustapha Al-Hage logged work - 23/Dec/24 12:00 AM
        • Time Spent:
          1 hour
           

          .

        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Mustapha Al-Hage [ malhage ]
        Indrasan Yadav made changes -
        Link This issue blocks ZKU-95 [ ZKU-95 ]
        Hide
        Mustapha Al-Hage added a comment -

        Dear @Indrasan Yadav,

        Upon reviewing the implemented logic, we discovered that the cabinet type name “CABINET” is not valid for a cabinet type. This is causing the error:
        “Cannot find Cabinet Type for Equipment Model: X for SRanBs: Y.”

        To resolve this issue and successfully import these cabinets, please update the cabinet type name to an acceptable value.

        Best regards,
        Mustapha Al Hage

        Show
        Mustapha Al-Hage added a comment - Dear @Indrasan Yadav, Upon reviewing the implemented logic, we discovered that the cabinet type name “CABINET” is not valid for a cabinet type. This is causing the error: “Cannot find Cabinet Type for Equipment Model: X for SRanBs: Y.” To resolve this issue and successfully import these cabinets, please update the cabinet type name to an acceptable value. Best regards, Mustapha Al Hage
        Mustapha Al-Hage made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour [ 3600 ]
        Worklog Id 258227 [ 258227 ]
        Mustapha Al-Hage made changes -
        Baseline Start 2024-12-19 24:00 (set baseline based of initial work logging)
        Baseline End 2024-12-19 24:00 (set baseline based of initial work logging)
        Mustapha Al-Hage made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Mustapha Al-Hage made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Mustapha Al-Hage made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Mustapha Al-Hage made changes -
        Assignee Mustapha Al-Hage [ malhage ] Indrasan Yadav [ iyadav ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Hide
        Indrasan Yadav added a comment -

        From: Bassem Sabbagh <bassem.sabbagh@mobinets.com>
        Sent: Tuesday, December 24, 2024 1:30 PM
        To: Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com>
        Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
        Subject: RE: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 ||

        Salam Hassan,

        The “CABINET” name is coming in the dumps and parsed in XML as is. Can this condition be removed in the code ?

        Thanks

        Show
        Indrasan Yadav added a comment - From: Bassem Sabbagh <bassem.sabbagh@mobinets.com> Sent: Tuesday, December 24, 2024 1:30 PM To: Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com> Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com> Subject: RE: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 || Salam Hassan, The “CABINET” name is coming in the dumps and parsed in XML as is. Can this condition be removed in the code ? Thanks
        Hide
        Indrasan Yadav added a comment -

        From: Hassan Abdine <Hassan.Abdine@nuiva.com>
        Sent: Tuesday, December 24, 2024 2:06 PM
        To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>
        Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
        Subject: Re: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 ||
        Importance: High

        Salam Bassem,

        It's weird to have CABINET as type for a cabinet, please let's double check.

        @Mustapha Al-Hage kindly to remove the below condition.

        Thank you,
        Hassan

        Show
        Indrasan Yadav added a comment - From: Hassan Abdine <Hassan.Abdine@nuiva.com> Sent: Tuesday, December 24, 2024 2:06 PM To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com> Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com> Subject: Re: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 || Importance: High Salam Bassem, It's weird to have CABINET as type for a cabinet, please let's double check. @Mustapha Al-Hage kindly to remove the below condition. Thank you, Hassan
        Hide
        Indrasan Yadav added a comment -

        From: Bassem Sabbagh <bassem.sabbagh@mobinets.com>
        Sent: Tuesday, December 24, 2024 2:07 PM
        To: Hassan Abdine <Hassan.Abdine@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>
        Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
        Subject: RE: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 ||

        @Indrasan Yadav provide snapshot from the dumps please
        Thanks

        Show
        Indrasan Yadav added a comment - From: Bassem Sabbagh <bassem.sabbagh@mobinets.com> Sent: Tuesday, December 24, 2024 2:07 PM To: Hassan Abdine <Hassan.Abdine@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com> Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com> Subject: RE: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 || @Indrasan Yadav provide snapshot from the dumps please Thanks
        Hide
        Indrasan Yadav added a comment -

        Dear @Bassem Sabbagh,

        Kindly find below a snippet for one node as an example.

        Snippet is attached here for reference.

        Best regards,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Bassem Sabbagh, Kindly find below a snippet for one node as an example. Snippet is attached here for reference. Best regards, Indrasan
        Indrasan Yadav made changes -
        Attachment Screenshot 2024-12-26 102326.png [ 103492 ]
        Hide
        Indrasan Yadav added a comment -

        Dears,

        The condition has been removed.

        Patch is needed: 3.7.1.640
        Regards,
        Mustapha Al Hage

        Show
        Indrasan Yadav added a comment - Dears, The condition has been removed. Patch is needed: 3.7.1.640 Regards, Mustapha Al Hage
        Hide
        Indrasan Yadav added a comment -

        Dear Team,

        Please deploy the below patch on .14 & UAT.

        Best regards,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear Team, Please deploy the below patch on .14 & UAT. Best regards, Indrasan
        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        As per Integration (confirm in WhatsApp group), the patch 3.7.1.640 is not released yet, could you please confirm?

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, As per Integration (confirm in WhatsApp group), the patch 3.7.1.640 is not released yet, could you please confirm?
        Hide
        Indrasan Yadav added a comment -

        From: Khaled Khalil <Khaled.Khalil@nuiva.com>
        Sent: 26 December 2024 12:11
        To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com>
        Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
        Subject: Re: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 ||

        Dears
        The patch is released

        Regards,
        Khaled

        Show
        Indrasan Yadav added a comment - From: Khaled Khalil <Khaled.Khalil@nuiva.com> Sent: 26 December 2024 12:11 To: Bassem Sabbagh <bassem.sabbagh@mobinets.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>; Hassan Abdine <Hassan.Abdine@nuiva.com> Cc: Ahad Siddiqui <Ahad.Siddiqui@mobinets.com>; Navneet Kaur <Navneet.Kaur@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com> Subject: Re: Cabinets Not Getting Imported In NEP (.14)_Nokia || LS-75 || Dears The patch is released Regards, Khaled
        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        As discussed, I have imported the same XML after you provided the patch, but the error persists. The cabinet appears correctly in the Cabinet Report and Inventory Report, but the same shelf is still not showing in the Shelf Report and Inventory Report. As a result, the related boards are also not appearing.

        • Cabinet Report: The cabinet type "CABINET" is appearing as expected.

        • Error Report: The same error continues to appear.

        • Shelf Report: The shelf type "CABINET" is still not appearing.

        Thank you.

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, As discussed, I have imported the same XML after you provided the patch, but the error persists. The cabinet appears correctly in the Cabinet Report and Inventory Report, but the same shelf is still not showing in the Shelf Report and Inventory Report. As a result, the related boards are also not appearing. • Cabinet Report: The cabinet type "CABINET" is appearing as expected. • Error Report: The same error continues to appear. • Shelf Report: The shelf type "CABINET" is still not appearing. Thank you.
        Indrasan Yadav made changes -
        Attachment Cabinet Report_26-12.png [ 103500 ]
        Attachment Error Report_26-12.png [ 103501 ]
        Attachment Shelf Report_26-12.png [ 103502 ]
        Indrasan Yadav made changes -
        Assignee Indrasan Yadav [ iyadav ] Mustapha Al-Hage [ malhage ]
        Hide
        Khaled Khalil added a comment -

        Dear @Indrasan Yadav,

        After exploring the implemented logic, we have found that the same validation for the cabinet type occurs when importing shelves, which is the reason this error is still occurring on the shelf level.
        However, the condition is removed.
        Patch is needed: 3.7.1.642

        Regards,
        Mustapha Al Hage

        Show
        Khaled Khalil added a comment - Dear @Indrasan Yadav, After exploring the implemented logic, we have found that the same validation for the cabinet type occurs when importing shelves, which is the reason this error is still occurring on the shelf level. However, the condition is removed. Patch is needed: 3.7.1.642 Regards, Mustapha Al Hage
        Khaled Khalil made changes -
        Assignee Mustapha Al-Hage [ malhage ] Indrasan Yadav [ iyadav ]
        Hide
        Indrasan Yadav added a comment -

        Given patch was applied on .14 & UAT both.

        XML imported on .14 & now cabinet/shelf type "CABINET" are imported.

        we can close this JIRA.

        Show
        Indrasan Yadav added a comment - Given patch was applied on .14 & UAT both. XML imported on .14 & now cabinet/shelf type "CABINET" are imported. we can close this JIRA.
        Indrasan Yadav made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Indrasan Yadav made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        5d 23h 53m 1 Mustapha Al-Hage 24/Dec/24 7:09 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        5s 1 Mustapha Al-Hage 24/Dec/24 7:09 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        4s 1 Mustapha Al-Hage 24/Dec/24 7:09 AM
        To Be Released To Be Released Ready for QA Ready for QA
        37m 57s 1 Khaled Khalil 24/Dec/24 7:47 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        5d 20h 58m 1 Indrasan Yadav 30/Dec/24 4:45 AM
        QA In Progress QA In Progress Closed Closed
        16s 1 Indrasan Yadav 30/Dec/24 4:46 AM
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          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
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