L3 Support
  1. L3 Support
  2. LS-797

FW: GTM2002- HBB Installation Journey Enhancement

        Details

        • Type: CR CR
        • Status: Closed Closed (View Workflow)
        • Priority: Normal Normal
        • Resolution: Done
        • Component/s: FN
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          HBB Installation Journey Enhancement in CRM and requires change from the NEP side. Attached BRD for your reference.

          The change from the NEP side will be:
          As per existing process, NEP is getting Customer contact information from GetCustomerInfoByNumber API, which is reading the customer Contact details from the profile.
          Now, with this GTM, NEP to calls getFixedInternetDetails soap API to get external id and external id type and can extract the 3 new fields and send them to FFMS.
          External_ID, External_ID_Type
          381,Primary contact
          382,Secondary contact
          383,Installation Date

            Activity

            Descending order - Click to sort in ascending order
            Abir Messaikeh made changes -
            Status Bug/s Found [ 10208 ] Closed [ 6 ]
            Resolution Incomplete [ 4 ] Done [ 10000 ]
            Ayed Bada made changes -
            Time Spent 2 days, 2 hours [ 64800 ] 2 days, 5 hours [ 75600 ]
            Worklog Id 292204 [ 292204 ]
            Abir Messaikeh made changes -
            Assignee Abir Messaikeh [ amessaikeh ] Ayed Bada [ abada ]
            Abir Messaikeh made changes -
            Status QA In Progress [ 10015 ] Bug/s Found [ 10208 ]
            Abir Messaikeh made changes -
            Resolution Fixed [ 1 ] Incomplete [ 4 ]
            Status Closed [ 6 ] QA In Progress [ 10015 ]
            Ayed Bada made changes -
            Time Spent 1 day, 6 hours [ 50400 ] 2 days, 2 hours [ 64800 ]
            Worklog Id 287454 [ 287454 ]
            Ayed Bada made changes -
            Attachment FFMS_Create_Work_Order.bpmn20.xml [ 125017 ]
            Abir Messaikeh made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            Abir Messaikeh made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            made changes -
            Attachment FFMS_Create_Work_Order.bpmn20.xml [ 124101 ]
            Attachment FFMS_Create_Work_Order_with_parameters_Manually.bpmn20.xml [ 124102 ]
            Ayed Bada made changes -
            Time Spent 1 day, 4 hours [ 43200 ] 1 day, 6 hours [ 50400 ]
            Worklog Id 285993 [ 285993 ]
            Ayed Bada made changes -
            Time Spent 4 hours [ 14400 ] 1 day, 4 hours [ 43200 ]
            Worklog Id 285438 [ 285438 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Ayed Bada [ abada ] Abir Messaikeh [ amessaikeh ]
            Ayed Bada made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Ayed Bada [ abada ]
            Khaled Khalil made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Ayed Bada made changes -
            Attachment FFMS_Create_Work_Order.bpmn20.xml [ 123610 ]
            Attachment FFMS_Create_Work_Order_with_parameters_Manually.bpmn20.xml [ 123611 ]
            Khaled Khalil made changes -
            Status Pending Design Session [ 10112 ] Dev Scheduled [ 10014 ]
            Khaled Khalil made changes -
            Status Pending Requirements [ 10300 ] Pending Design Session [ 10112 ]
            Assignee Ayed Bada [ abada ] Khaled Khalil [ kkhalil ]
            Khaled Khalil made changes -
            Status Opened [ 1 ] Pending Requirements [ 10300 ]
            Ayed Bada made changes -
            Assignee Khaled Khalil [ kkhalil ] Ayed Bada [ abada ]
            Ayed Bada made changes -
            Baseline Start 2025-12-31 24:00 (set baseline based of initial work logging)
            Baseline End 2025-12-31 24:00 (set baseline based of initial work logging)
            Ayed Bada made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 4 hours [ 14400 ]
            Worklog Id 284444 [ 284444 ]
            Abir Messaikeh made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-12-31 24:00 (milestone: set planned start date to due date)
            Planned End 2025-12-31 24:00 (milestone: set planned end date to due date)
            Cancel

              People

              • Assignee:
                Ayed Bada
                Reporter:
                Abir Messaikeh
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 2 days, 5 hours
                  2d 5h

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