L3 Support
  1. L3 Support
  2. LS-879

Zain KW | UM and FR sync issue

        Details

        • Customer:
          Zain Kuwait

          Description

          We have noticed a SN W02310007749 available in unmapped rectifier and in Financial report as we all know that once an asset is financialized then it shouldn’t be available in the unmapped report anymore.
          We have also noticed that the FR Deleted status is “Yes” although the asset present at Inventory level, so might be sync issue.

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            Bessem Manita added a comment -

            Dear Daljeet,
            The issue has been fixed. The serial number was previously saved with an “NA” prefix.
            However, it appears that the node is not being updated. I am seeing the below error in the passive data import. Kindly recheck this issue.

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            Bessem Manita added a comment - Dear Daljeet, The issue has been fixed. The serial number was previously saved with an “NA” prefix. However, it appears that the node is not being updated. I am seeing the below error in the passive data import. Kindly recheck this issue.
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            Abir Messaikeh added a comment -

            solved permanently after fixing the record in db having special character not showing in UI

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            Abir Messaikeh added a comment - solved permanently after fixing the record in db having special character not showing in UI
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              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Daljeet Singh Virdi
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                  Time Spent - 3 days, 2 hours
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