Details
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Type:
Bug
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Status:
Ready for QA
(View Workflow)
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Priority:
Urgent
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Resolution: Unresolved
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Component/s: NEP
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Customer:Airtel India
Description
Dear Team,
We are encountering import delay issues in the AP, TN, and PB circles. In the AP circle, yesterday’s import was completed at 4:00 PM, whereas it normally completes by 12:00 PM. A similar delay is being observed in the TN circle as well.
Kindly investigate and resolve this issue on an urgent basis, as we are receiving daily customer escalations due to these delays.
Activity
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- Trace
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- Time Spent:
- 1 hour
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Late import issues are observed in the BR, AP, and TN circles. The issue has been raised with the dev team along with the logs.
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- Time Spent:
- 2 hours, 30 minutes
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checked the logs and removed some logs from rb
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- Time Spent:
- 1 hour
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i have shared logs from BR, AP, TN and PB circles for delays import and RB completed in these circles .
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- Time Spent:
- 1 hour, 30 minutes
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Build 552 and 553 deployed on BR circle and monitor the startup logs.
