Details
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Type:
Bug
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Status:
Ready for QA
(View Workflow)
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Priority:
Urgent
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Resolution: Unresolved
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Component/s: NEP
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Customer:Airtel India
Description
Dear Team,
We are encountering import delay issues in the AP, TN, and PB circles. In the AP circle, yesterday’s import was completed at 4:00 PM, whereas it normally completes by 12:00 PM. A similar delay is being observed in the TN circle as well.
Kindly investigate and resolve this issue on an urgent basis, as we are receiving daily customer escalations due to these delays.
Activity
|
Links Hierarchy |
 Documentation
|
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4d 23h 17m | 1 | Srishti Kashyap | 28/Jan/26 4:02 AM | |||||
|
6s | 1 | Srishti Kashyap | 28/Jan/26 4:02 AM | |||||
|
22s | 1 | Srishti Kashyap | 28/Jan/26 4:03 AM | |||||
|
1d 8h 44m | 1 | Khaled Khalil | 29/Jan/26 12:47 PM |
| Time Spent | 5 hours [ 18000 ] | 6 hours [ 21600 ] |
| Worklog Id | 290408 [ 290408 ] |
| Time Spent | 2 hours, 30 minutes [ 9000 ] | 5 hours [ 18000 ] |
| Worklog Id | 290337 [ 290337 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Srishti Kashyap [ skashyap ] | Basant Kumar [ bkumar ] |
| Time Spent | 1 hour [ 3600 ] | 2 hours, 30 minutes [ 9000 ] |
| Worklog Id | 290126 [ 290126 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Dev Verification Done | Static Analysis,Unit Testing,Code Review [ 10700, 10701, 10702 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Baseline Start | 2026-01-23 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-01-23 24:00 (set baseline based of initial work logging) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 hour [ 3600 ] | |
| Worklog Id | 289735 [ 289735 ] |
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- Time Spent:
- 1 hour, 30 minutes
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Build 552 and 553 deployed on BR circle and monitor the startup logs.
build 3.7.71.552 is released removing some logs.
| Labels | NEP_D |
| Assignee | Khaled Khalil [ kkhalil ] | Srishti Kashyap [ skashyap ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-01-23 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-01-23 24:00 (milestone: set planned end date to due date) |
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- Time Spent:
- 1 hour
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i have shared logs from BR, AP, TN and PB circles for delays import and RB completed in these circles .
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- Time Spent:
- 2 hours, 30 minutes
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checked the logs and removed some logs from rb
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- Time Spent:
- 1 hour
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Late import issues are observed in the BR, AP, and TN circles. The issue has been raised with the dev team along with the logs.
patch depending on 550, not applied on prod