Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear Khaled Khalil,

      Could you please assign a NEP DEV resource to check and fix the below issue?

      Details:
      XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA)
      Imported Date: 27-01-2026
      Platform: .102
      Server Log: Attached in JIRA

      Issue Description:
      Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML.
      The same data is importing correctly for all FDD cases.

      References:

      XML Snippet: attached in JIRA
      NEP Report Path: as shared in JIRA
      NEP Report: 4G Cell Report

      There is no relevant error related to this in “Network Reports Importer”

      Kindly assign a NEP DEV to analyze and resolve this issue at the earliest.

      Best regards,
      Indrasan

      1. 2026-01-27-01.58.45_Ooredoo.rar
        12.95 MB
        Indrasan Yadav
      2. server.log.2026-01-27.tgz
        1.43 MB
        Indrasan Yadav
      1. NEP Report Path.png
        117 kB
      2. NEP Snippet.png
        59 kB
      3. XML Snippet.png
        48 kB

        Activity

        Hide
        Indrasan Yadav added a comment -

        This issue was initially observed for Nokia RAN, however the same issue is also present for Huawei RAN.

        Show
        Indrasan Yadav added a comment - This issue was initially observed for Nokia RAN, however the same issue is also present for Huawei RAN.
        Hide
        Marwan Kanaan added a comment -

        Dear @Indrasan Yadav,

        Kindly apply patch 3.7.0.1419, then re-import and verify the changes.
        Best Regards,
        Marwan Kanaan I Software Developer

        Show
        Marwan Kanaan added a comment - Dear @Indrasan Yadav, Kindly apply patch 3.7.0.1419, then re-import and verify the changes. Best Regards, Marwan Kanaan I Software Developer
        Hide
        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        Kindly release a NEP patch 3.7.0.1419.

        Best regards,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, Kindly release a NEP patch 3.7.0.1419. Best regards, Indrasan
        Hide
        Indrasan Yadav added a comment -

        Dear Team,

        Please apply the below NEP patch on server .102.

        Best regards,
        Indrasan
        ____________________________________________

        Project: NEP_OMANTEL
        Release Version: 3.7.0.1419
        Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1886/

        Date of build: Thu, 29 Jan 2026 15:26:05 +0200
        Build duration: 15 min

        Show
        Indrasan Yadav added a comment - Dear Team, Please apply the below NEP patch on server .102. Best regards, Indrasan ____________________________________________ Project: NEP_OMANTEL Release Version: 3.7.0.1419 Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1886/ Date of build: Thu, 29 Jan 2026 15:26:05 +0200 Build duration: 15 min
        Hide
        Indrasan Yadav added a comment -

        After deployed the latest NEP patch imported the same XML for Nokia RAN & now issue has been fixed.

        Show
        Indrasan Yadav added a comment - After deployed the latest NEP patch imported the same XML for Nokia RAN & now issue has been fixed.
        Hide
        Indrasan Yadav added a comment -

        It is also fixed for Huawei RAN.

        Show
        Indrasan Yadav added a comment - It is also fixed for Huawei RAN.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
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            Watchers:
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