Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear Khaled Khalil,

      Could you please assign a NEP DEV resource to check and fix the below issue?

      Details:
      XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA)
      Imported Date: 27-01-2026
      Platform: .102
      Server Log: Attached in JIRA

      Issue Description:
      Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML.
      The same data is importing correctly for all FDD cases.

      References:

      XML Snippet: attached in JIRA
      NEP Report Path: as shared in JIRA
      NEP Report: 4G Cell Report

      There is no relevant error related to this in “Network Reports Importer”

      Kindly assign a NEP DEV to analyze and resolve this issue at the earliest.

      Best regards,
      Indrasan

      1. 2026-01-27-01.58.45_Ooredoo.rar
        12.95 MB
        Indrasan Yadav
      2. server.log.2026-01-27.tgz
        1.43 MB
        Indrasan Yadav
      1. XML Snippet.png
        48 kB
      2. NEP Snippet.png
        59 kB
      3. NEP Report Path.png
        117 kB

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        6h 31m 1 Marwan Kanaan 28/Jan/26 1:13 PM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        3s 1 Marwan Kanaan 28/Jan/26 1:13 PM
        Implementation in progress Implementation in progress To Be Released To Be Released
        18h 16m 1 Marwan Kanaan 29/Jan/26 7:29 AM
        To Be Released To Be Released Ready for QA Ready for QA
        1d 2h 18m 1 Khaled Khalil 30/Jan/26 9:48 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        5h 6m 1 Indrasan Yadav 30/Jan/26 2:54 PM
        QA In Progress QA In Progress Closed Closed
        5d 14h 17m 1 Indrasan Yadav 05/Feb/26 5:12 AM

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

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              Time Spent - 1 day, 5 hours, 30 minutes
              1d 5h 30m

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