Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Customer:Ooreedo Tunisia
Description
Dear Khaled Khalil,
Could you please assign a NEP DEV resource to check and fix the below issue?
Details:
XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA)
Imported Date: 27-01-2026
Platform: .102
Server Log: Attached in JIRA
Issue Description:
Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML.
The same data is importing correctly for all FDD cases.
References:
XML Snippet: attached in JIRA
NEP Report Path: as shared in JIRA
NEP Report: 4G Cell Report
There is no relevant error related to this in “Network Reports Importer”
Kindly assign a NEP DEV to analyze and resolve this issue at the earliest.
Best regards,
Indrasan
Attachments
Activity
| Time Spent | 1 day, 3 hours, 30 minutes [ 41400 ] | 1 day, 5 hours, 30 minutes [ 48600 ] |
| Worklog Id | 290902 [ 290902 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Time Spent | 1 day, 1 hour, 30 minutes [ 34200 ] | 1 day, 3 hours, 30 minutes [ 41400 ] |
| Worklog Id | 290442 [ 290442 ] |
| Time Spent | 6 hours, 30 minutes [ 23400 ] | 1 day, 1 hour, 30 minutes [ 34200 ] |
| Worklog Id | 290345 [ 290345 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Marwan Kanaan [ mkanaan ] | Indrasan Yadav [ iyadav ] |
| Time Spent | 2 hours, 30 minutes [ 9000 ] | 6 hours, 30 minutes [ 23400 ] |
| Worklog Id | 290219 [ 290219 ] |
| Time Spent | 2 hours [ 7200 ] | 2 hours, 30 minutes [ 9000 ] |
| Worklog Id | 290201 [ 290201 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Baseline Start | 2026-02-16 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-02-16 24:00 (set baseline based of initial work logging) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours [ 7200 ] | |
| Worklog Id | 290003 [ 290003 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Marwan Kanaan [ mkanaan ] |
| Attachment | server.log.2026-01-27.tgz [ 127112 ] |
| Description |
Dear [~kkhalil],
Could you please assign a NEP DEV resource to check and fix the below issue? Details: XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA) Imported Date: 27-01-2026 Platform: .102 Server Log: Attached in JIRA Issue Description: Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML. The same data is importing correctly for all FDD cases. References: XML Snippet: attached in JIRA NEP Snippet: attached in JIRA NEP Report Path: as shared in JIRA NEP Report: 4G Cell Report Kindly assign a NEP DEV to analyze and resolve this issue at the earliest. Best regards, Indrasan |
Dear [~kkhalil],
Could you please assign a NEP DEV resource to check and fix the below issue? Details: XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA) Imported Date: 27-01-2026 Platform: .102 Server Log: Attached in JIRA Issue Description: Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML. The same data is importing correctly for all FDD cases. References: XML Snippet: attached in JIRA NEP Report Path: as shared in JIRA NEP Report: 4G Cell Report There is no relevant error related to this in “Network Reports Importer” Kindly assign a NEP DEV to analyze and resolve this issue at the earliest. Best regards, Indrasan |
| Description |
Dear [~kkhalil],
Could you please assign a NEP DEV resource to check and fix the below issue? Details: XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA) Imported Date: 27-01-2026 Platform: .102 Server Log: Attached in JIRA Issue Description: Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML. The same data is importing correctly for all FDD cases. References: XML Snippet: attached in JIRA NEP Snippet: attached in JIRA NEP Report Path: as shared in JIRA NEP Report: 4G Cell Report Kindly assign a NEP DEV to analyze and resolve this issue at the earliest. Best regards, Indrasan |
| Summary | Uplink Bandwidth Is Not Importing In Case Of TDD Under 4G Cell | Uplink Bandwidth Not Importing for TDD 4G Cells |
| Attachment | NEP Report Path.png [ 127110 ] |
| Attachment | NEP Snippet.png [ 127109 ] |
| Attachment | XML Snippet.png [ 127108 ] |
| Component/s | NEP [ 16200 ] |
| Attachment | 2026-01-27-01.58.45_Ooredoo.rar [ 127107 ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-02-16 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-02-16 24:00 (milestone: set planned end date to due date) |
