Details
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Type:
Bug
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Status:
Cancelled
(View Workflow)
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Priority:
Normal
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Resolution: Cancelled
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Component/s: NEP
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Labels:None Labels
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Customer:Zain Iraq
Description
Seems like Iraq server is getting slow , taking so much time to open reports.
@Manjit Kumar, could pl check the memory utilization is fine.
Customer has reported they are unable to open FR:
Same observed at my side, first it goes processing and then nothing came up.
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- Time Spent:
- 2 hours
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Analyze the log and check memory utilization status then clean cache and restart the application after working hours.
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- Time Spent:
- 2 hours
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Issue checked and raised with L3
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- Time Spent:
- 2 hours
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Issue checked and found OK. Provide confimrsation to the customer
