Details

    • Type: Bug Bug
    • Status: Closed Closed (View Workflow)
    • Priority: Urgent Urgent
    • Resolution: Fixed
    • Component/s: NEP
    • Labels:
      None Labels
    • Customer:
      Airtel India

      Description

      Dear Team,

      We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest

      1. server.log_KK 1 (1).tgz
        5.46 MB
        Basant Kumar
      2. server.log_KK 1 1.tgz
        178 kB
        Basant Kumar
      3. server.log.2026-03-10_KK 1 1.tgz
        1.15 MB
        Basant Kumar
      4. server.log.2026-03-12_KK.tgz
        5.42 MB
        Basant Kumar

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        9d 40m 1 Srishti Kashyap 20/Mar/26 7:36 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        10s 1 Srishti Kashyap 20/Mar/26 7:37 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        6d 22h 38m 1 Bessem Manita 27/Mar/26 6:15 AM
        To Be Released To Be Released Ready for QA Ready for QA
        4h 41m 1 Khaled Khalil 27/Mar/26 10:57 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        18d 21h 15m 1 Abir Messaikeh Wednesday 9:12 AM
        QA In Progress QA In Progress Closed Closed
        5s 1 Abir Messaikeh Wednesday 9:12 AM

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Basant Kumar
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
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              Date of Baselining:

              Time Tracking

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              Remaining:
              Remaining Estimate - 0 minutes
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              Logged:
              Time Spent - 1 day, 2 hours
              1d 2h

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