L3 Support
  1. L3 Support
  2. LS-999

KK Circle – NEP Application Not Coming Up

        Details

        • Type: Bug Bug
        • Status: Closed Closed (View Workflow)
        • Priority: Urgent Urgent
        • Resolution: Fixed
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Airtel India

          Description

          Dear Team,

          We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest

          1. File
            server.log_KK 1 (1).tgz
            5.46 MB
            Basant Kumar
          2. File
            server.log_KK 1 1.tgz
            178 kB
            Basant Kumar
          3. File
            server.log.2026-03-10_KK 1 1.tgz
            1.15 MB
            Basant Kumar
          4. File
            server.log.2026-03-12_KK.tgz
            5.42 MB
            Basant Kumar

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		9d 40m 1 Srishti Kashyap 20/Mar/26 7:36 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		10s 1 Srishti Kashyap 20/Mar/26 7:37 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		6d 22h 38m 1 Bessem Manita 27/Mar/26 6:15 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		4h 41m 1 Khaled Khalil 27/Mar/26 10:57 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		18d 21h 15m 1 Abir Messaikeh Wednesday 9:12 AM
            QA In Progress QA In Progress Closed Closed
            		5s 1 Abir Messaikeh Wednesday 9:12 AM
            Cancel

              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Basant Kumar
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
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                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
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                  Remaining:
                  Remaining Estimate - 0 minutes
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                  Logged:
                  Time Spent - 1 day, 2 hours
                  1d 2h

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