L3 Support
  1. L3 Support
  2. LS-999

KK Circle – NEP Application Not Coming Up

        Details

        • Type: Bug Bug
        • Status: Closed Closed (View Workflow)
        • Priority: Urgent Urgent
        • Resolution: Fixed
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Airtel India

          Description

          Dear Team,

          We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest

          1. File
            server.log_KK 1 (1).tgz
            5.46 MB
            Basant Kumar
          2. File
            server.log_KK 1 1.tgz
            178 kB
            Basant Kumar
          3. File
            server.log.2026-03-10_KK 1 1.tgz
            1.15 MB
            Basant Kumar
          4. File
            server.log.2026-03-12_KK.tgz
            5.42 MB
            Basant Kumar

            Activity

            Ascending order - Click to sort in descending order
            Bkumar made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-03-11 24:00 (milestone: set planned start date to due date)
            Planned End 2026-03-11 24:00 (milestone: set planned end date to due date)
            Hide
            Permalink
            Basant Kumar added a comment -

            Dear Team,

            We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest. Please find attached logs.

            2026-03-11 09:08:42,605 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KKGGSN6_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_7B9F001CEF174E7D884984A687961E84' has null From Component
            2026-03-11 09:08:42,820 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KK-CIS-NDR-SPG-01_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_CA2F6BEF9BEB4EA1B6529A348A19C528' has null From Component
            2026-03-11 09:08:42,967 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_LNMME-2_S1-MME_VLAN1499_BestEffort' to IDU piece 'KPRVI2_FE5722B2668745568E6B00053AA8B044' has null From Component
            2026-03-11 09:08:43,142 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KKGGSN4_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_138D429A43044002BD50DDC79CD04F96' has null From Component
            2026-03-11 09:08:43,292 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_KKGGSN3_S1-U_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_3D3B7767613F4602AA5688C6E9301203' has null From Component
            2026-03-11 09:08:43,432 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_LNMME-10_S1-MME_VLAN1499_BestEffort' to IDU piece 'KPRVI2_F20EB0B4745B43CFA8E13C945EB1F86B' has null From Component
            2026-03-11 09:08:43,634 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KK-CIS-WFD-SPG-01_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_D6AB1807E9CC441581F47C064D5E5404' has null From Component
            2026-03-11 09:08:43,781 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_LNMME-10_S1-MME_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_8577BFC3A1EE41F392027D27C4698142' has null From Component
            2026-03-11 09:08:43,963 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_LNMME-1_S1-MME_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_5868F0F5E27246399CFB690CC5CB881F' has null From Componen:

            2026-03-10 23:51:02,063 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 801692C5837C433998141CD4274D45A7
            com.mobinets.nps.model.network.Circuit S1-MME_KK-LBL4690-1_KK-LBL4690-1_LNMME-10_S1-MME_VLAN3484_BestEffort
            2026-03-10 23:52:29,071 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 8E524360E9374557BB5DBC9E6614C0F7
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-11_S1-U_VLAN2732_BestEffort
            2026-03-10 23:53:55,808 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! FD62AE3E81824E65880C674FBDD7C688
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-3_S1-U_VLAN2732_BestEffort
            2026-03-10 23:54:40,802 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 67DAAF30C88347F0A376AFF353158275
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-6_S1-U_VLAN2732_BestEffort
            2026-03-10 23:58:09,907 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 610421E89A9C4765A4D9D83FB11D2F60
            com.mobinets.nps.model.network.Circuit S1-

            Additionally, since the circle was not coming up, we deployed NEP 562 on the KK circle because this level link issue fixed in BR after deploying this patch. After the deployment, the following warnings are continuously appearing in the logs. Kindly check this issue on priority.

            2026-03-11 13:39:36,981 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 87944C8D5816495D8
            EDC721536996CEB
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KDKNR1_OOON_SRAN_KDKNR1_MM_BLR845-12_S1-U_VLAN1506_BestEffort
            2026-03-11 13:39:52,144 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 0C29E1D05F5244E19
            5ECA6ABA61F6AEC
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_SORKN1_OOON_SRAN_SORKN1_MM_BLR845-8_S1-U_VLAN3059_BestEffort
            2026-03-11 13:39:55,349 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! C7082654AD5E43738
            4F954175ADF3367
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_BG1231_OOON_SRAN_BG1231_MM_BLR845-8_S1-U_VLAN2800_BestEffort
            2026-03-11 13:40:13,293 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 610421E89A9C4765A
            4D9D83FB11D2F60
            com.mobinets.nps.model.network.Circuit S1-MME_OOON_SRAN_TLEKP1_OOON_SRAN_TLEKP1_LNMME-10_S1-MME_VLAN3108_BestEffort
            2026-03-11 13:40:26,608 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 18C7EED11D114C0BA
            2102FC315E20D5F
            com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL3819_TBNN_SRAN_BL3819_MM_BLR845-9_S1-U_VLAN2801_BestEffort
            2026-03-11 13:40:28,640 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 806AE5410FC94352A
            1D91951DA857801
            com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL4504_TBNN_SRAN_BL4504_MM_BLR845-1_S1-U_VLAN3484_BestEffort
            2026-03-11 13:40:37,899 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! F3CB4A3E910042488
            EF930BB54A5306A
            com.mobinets.nps.model.network.Circuit S1-U_TMLN_SRAN_MLR048_TMLN_SRAN_MLR048_KKGGSN2_S1-U_VLAN830_BestEffort
            2026-03-11 13:41:10,691 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 88095132DFE94C0B8
            81FB8354B2D8E77
            com.mobinets.nps.model.network.Circuit S1-MME_OOON_SRAN_TORA10_OOON_SRAN_TORA10_LNMME-7_S1-MME_VLAN2801_BestEffort
            2026-03-11 13:42:06,380 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 6D00B8BA26FE42CEA
            B2DF382DD6ACAC7
            com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_BIDRE1_OOON_SRAN_BIDRE1_MM_BLR845-9_S1-U_VLAN3291_BestEffort
            2026-03-11 13:42:27,848 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! EF75D2BBA2174B8C8
            5E4ABF2213DE712
            com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL4504_TBNN_SRAN_BL4504_MM_BLR845-8_S1-U_VLAN3484_BestEffort

            Show
            Basant Kumar added a comment - Dear Team, We restarted the NEP services yesterday for the KK circle; however, the application is still not coming up. Upon checking the startup logs, we are observing continuous errors related to Level1Link loading. Kindly check and suggest. Please find attached logs. 2026-03-11 09:08:42,605 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KKGGSN6_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_7B9F001CEF174E7D884984A687961E84' has null From Component 2026-03-11 09:08:42,820 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KK-CIS-NDR-SPG-01_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_CA2F6BEF9BEB4EA1B6529A348A19C528' has null From Component 2026-03-11 09:08:42,967 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_LNMME-2_S1-MME_VLAN1499_BestEffort' to IDU piece 'KPRVI2_FE5722B2668745568E6B00053AA8B044' has null From Component 2026-03-11 09:08:43,142 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KKGGSN4_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_138D429A43044002BD50DDC79CD04F96' has null From Component 2026-03-11 09:08:43,292 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_KKGGSN3_S1-U_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_3D3B7767613F4602AA5688C6E9301203' has null From Component 2026-03-11 09:08:43,432 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_LNMME-10_S1-MME_VLAN1499_BestEffort' to IDU piece 'KPRVI2_F20EB0B4745B43CFA8E13C945EB1F86B' has null From Component 2026-03-11 09:08:43,634 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-U_ZQ_OOON_SRAN_KPRVI2_ZQ_OOON_SRAN_KPRVI2_KK-CIS-WFD-SPG-01_S1-U_VLAN1499_BestEffort' to IDU piece 'KPRVI2_D6AB1807E9CC441581F47C064D5E5404' has null From Component 2026-03-11 09:08:43,781 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_LNMME-10_S1-MME_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_8577BFC3A1EE41F392027D27C4698142' has null From Component 2026-03-11 09:08:43,963 ERROR [com.mobinets.nep.npt.model.domain.loader.version.impl.Level1LinkLoaderImpl] (pool-6-thread-3) Level-1Link from Circuit'S1-MME_OOON_SRAN_GUTHA1_OOON_SRAN_GUTHA1_LNMME-1_S1-MME_VLAN2634_BestEffort' to IDU piece 'KKMWGUTHA1_5868F0F5E27246399CFB690CC5CB881F' has null From Componen: 2026-03-10 23:51:02,063 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 801692C5837C433998141CD4274D45A7 com.mobinets.nps.model.network.Circuit S1-MME_KK-LBL4690-1_KK-LBL4690-1_LNMME-10_S1-MME_VLAN3484_BestEffort 2026-03-10 23:52:29,071 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 8E524360E9374557BB5DBC9E6614C0F7 com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-11_S1-U_VLAN2732_BestEffort 2026-03-10 23:53:55,808 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! FD62AE3E81824E65880C674FBDD7C688 com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-3_S1-U_VLAN2732_BestEffort 2026-03-10 23:54:40,802 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 67DAAF30C88347F0A376AFF353158275 com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KAPUU3_OOON_SRAN_KAPUU3_MM_BLR845-6_S1-U_VLAN2732_BestEffort 2026-03-10 23:58:09,907 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 610421E89A9C4765A4D9D83FB11D2F60 com.mobinets.nps.model.network.Circuit S1- Additionally, since the circle was not coming up, we deployed NEP 562 on the KK circle because this level link issue fixed in BR after deploying this patch. After the deployment, the following warnings are continuously appearing in the logs. Kindly check this issue on priority. 2026-03-11 13:39:36,981 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 87944C8D5816495D8 EDC721536996CEB com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_KDKNR1_OOON_SRAN_KDKNR1_MM_BLR845-12_S1-U_VLAN1506_BestEffort 2026-03-11 13:39:52,144 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 0C29E1D05F5244E19 5ECA6ABA61F6AEC com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_SORKN1_OOON_SRAN_SORKN1_MM_BLR845-8_S1-U_VLAN3059_BestEffort 2026-03-11 13:39:55,349 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! C7082654AD5E43738 4F954175ADF3367 com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_BG1231_OOON_SRAN_BG1231_MM_BLR845-8_S1-U_VLAN2800_BestEffort 2026-03-11 13:40:13,293 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 610421E89A9C4765A 4D9D83FB11D2F60 com.mobinets.nps.model.network.Circuit S1-MME_OOON_SRAN_TLEKP1_OOON_SRAN_TLEKP1_LNMME-10_S1-MME_VLAN3108_BestEffort 2026-03-11 13:40:26,608 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 18C7EED11D114C0BA 2102FC315E20D5F com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL3819_TBNN_SRAN_BL3819_MM_BLR845-9_S1-U_VLAN2801_BestEffort 2026-03-11 13:40:28,640 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 806AE5410FC94352A 1D91951DA857801 com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL4504_TBNN_SRAN_BL4504_MM_BLR845-1_S1-U_VLAN3484_BestEffort 2026-03-11 13:40:37,899 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! F3CB4A3E910042488 EF930BB54A5306A com.mobinets.nps.model.network.Circuit S1-U_TMLN_SRAN_MLR048_TMLN_SRAN_MLR048_KKGGSN2_S1-U_VLAN830_BestEffort 2026-03-11 13:41:10,691 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 88095132DFE94C0B8 81FB8354B2D8E77 com.mobinets.nps.model.network.Circuit S1-MME_OOON_SRAN_TORA10_OOON_SRAN_TORA10_LNMME-7_S1-MME_VLAN2801_BestEffort 2026-03-11 13:42:06,380 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! 6D00B8BA26FE42CEA B2DF382DD6ACAC7 com.mobinets.nps.model.network.Circuit S1-U_OOON_SRAN_BIDRE1_OOON_SRAN_BIDRE1_MM_BLR845-9_S1-U_VLAN3291_BestEffort 2026-03-11 13:42:27,848 WARN [com.mobinets.npt.network.routing.NetworkRoutingManager] (pool-8-thread-1) Level-1-Link Not found!!!!!!!! EF75D2BBA2174B8C8 5E4ABF2213DE712 com.mobinets.nps.model.network.Circuit S1-U_TBNN_SRAN_BL4504_TBNN_SRAN_BL4504_MM_BLR845-8_S1-U_VLAN3484_BestEffort
            Basant Kumar made changes -
            Attachment server.log.2026-03-10_KK 1 1.tgz [ 130006 ]
            Attachment server.log_KK 1 1.tgz [ 130007 ]
            Basant Kumar made changes -
            Attachment server.log.2026-03-12_KK.tgz [ 130200 ]
            Attachment server.log_KK 1 (1).tgz [ 130201 ]
            Permalink
            Srishti Kashyap logged work - 16/Mar/26 12:00 AM
            • Time Spent:
              1 hour
               

              requested and checking logs

            Permalink
            Srishti Kashyap logged work - 17/Mar/26 12:00 AM - edited
            • Time Spent:
              3 hours, 30 minutes
               

              added some logs and some improved performance cached links to stop repeated duplicates db hits

            Permalink
            Basant Kumar logged work - 17/Mar/26 12:00 AM
            • Time Spent:
              2 hours
               

              Build 3.7.71.568 deployed on .37 test and shared logs

            Permalink
            Basant Kumar logged work - 18/Mar/26 12:00 AM
            • Time Spent:
              2 hours
               

              the Build 3.7.71.568 deployed on KK prod

            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Srishti Kashyap [ skashyap ]
            Srishti Kashyap made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Srishti Kashyap made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Hide
            Permalink
            Srishti Kashyap added a comment -

            Build 3.7.71.568 released//possible fix:caching links and monitory logs

            Show
            Srishti Kashyap added a comment - Build 3.7.71.568 released//possible fix:caching links and monitory logs
            Srishti Kashyap made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 1 hour [ 3600 ]
            Worklog Id 294846 [ 294846 ]
            Srishti Kashyap made changes -
            Baseline Start 2026-03-11 24:00 (set baseline based of initial work logging)
            Baseline End 2026-03-11 24:00 (set baseline based of initial work logging)
            Srishti Kashyap made changes -
            Time Spent 1 hour [ 3600 ] 4 hours, 30 minutes [ 16200 ]
            Worklog Id 294848 [ 294848 ]
            Srishti Kashyap made changes -
            Worklog Id 294848 [ 294848 ]
            Basant Kumar made changes -
            Time Spent 4 hours, 30 minutes [ 16200 ] 6 hours, 30 minutes [ 23400 ]
            Worklog Id 294941 [ 294941 ]
            Basant Kumar made changes -
            Time Spent 6 hours, 30 minutes [ 23400 ] 1 day, 30 minutes [ 30600 ]
            Worklog Id 294943 [ 294943 ]
            Permalink
            Srishti Kashyap logged work - 24/Mar/26 12:00 AM
            • Time Spent:
              1 hour, 30 minutes
               

              checked logs discussed with bessem added more monitoring logs commited

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            Srishti Kashyap added a comment -

            Build 3.7.71.570 is released with monitoring logs

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            Srishti Kashyap added a comment - Build 3.7.71.570 is released with monitoring logs
            Srishti Kashyap made changes -
            Time Spent 1 day, 30 minutes [ 30600 ] 1 day, 2 hours [ 36000 ]
            Worklog Id 295219 [ 295219 ]
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            Bessem Manita added a comment -

            possible fix was released in patch 3.7.71.571

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            Bessem Manita added a comment - possible fix was released in patch 3.7.71.571
            Bessem Manita made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Khaled Khalil made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Srishti Kashyap [ skashyap ] Basant Kumar [ bkumar ]
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            Abir Messaikeh added a comment -

            applied on PROD and fixed

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            Abir Messaikeh added a comment - applied on PROD and fixed
            Abir Messaikeh made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Basant Kumar [ bkumar ] Abir Messaikeh [ amessaikeh ]
            Abir Messaikeh made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		9d 40m 1 Srishti Kashyap 20/Mar/26 7:36 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		10s 1 Srishti Kashyap 20/Mar/26 7:37 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		6d 22h 38m 1 Bessem Manita 27/Mar/26 6:15 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		4h 41m 1 Khaled Khalil 27/Mar/26 10:57 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		18d 21h 15m 1 Abir Messaikeh Wednesday 9:12 AM
            QA In Progress QA In Progress Closed Closed
            		5s 1 Abir Messaikeh Wednesday 9:12 AM
            Subversion JIRA

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            Invalid license: EXPIRED

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              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Basant Kumar
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                Watchers:
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                  Time Spent - 1 day, 2 hours
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