Details
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Type:
Bug
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Status:
Opened
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Customer:Ooreedo Tunisia
Description
Dear Integration Team,
We are trying to view the data in NEP; however, no data is currently visible, and it appears that NEP is empty.
Could you please check and confirm?
Regards,
Indrasan
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- Trace
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- Time Spent:
- 4 hours
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Discussion done with Bassem & Sanju for the same and we concluded that data should be imported in NEP after XML import once configuration issue will be fixed by integration. XML imported after configuration path issue fixed but it was hang & stuck in mean couldn't checked the status as TV license expired so raised the same issue to Bassem then check status via AnyDesk & replied over an email.
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- Time Spent:
- 7 hours
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Checked NEP where I found that there is blank report in NEP then raised to integration after discussion with internal team, and then as they confirmed it is due to migration issue in mean I checked catalogue is OK or not? then shared feedback to Integration.