Details
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Type:
Bug
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Status:
Opened
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Customer:Ooreedo Tunisia
Description
Dear Integration Team,
We are trying to view the data in NEP; however, no data is currently visible, and it appears that NEP is empty.
Could you please check and confirm?
Regards,
Indrasan
Attachments
Activity
| Time Spent | 1 day, 1 hour [ 32400 ] | 1 day, 5 hours [ 46800 ] |
| Worklog Id | 296812 [ 296812 ] |
| Time Spent | 1 day [ 28800 ] | 1 day, 1 hour [ 32400 ] |
| Worklog Id | 296518 [ 296518 ] |
| Assignee | Indrasan Yadav [ iyadav ] | Sanju Yadav [ syadav ] |
| Time Spent | 6 hours [ 21600 ] | 1 day [ 28800 ] |
| Worklog Id | 296521 [ 296521 ] |
| Baseline Start | 2026-04-17 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-04-17 24:00 (set baseline based of initial work logging) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 6 hours [ 21600 ] | |
| Worklog Id | 296518 [ 296518 ] |
| Description |
Dear Integration Team,
We are trying to view the data in NEP; however, no data is currently visible, and it appears that NEP is empty. Could you please check and confirm? Regards, Indrasan ================================================================================== Dear @Bassem Sabbagh, As discussed, this issue appears to be related to the migration. Until a fix is implemented, we need to verify whether the catalogue models are available in NEP or not?. I checked the RAN catalogue models in NEP and observed the following: 1- All models are available and can be opened/edited. 2- All cabinets are available and can be opened/edited. 3- All shelves are available, but they cannot be opened or edited. 4- No boards are available in NEP (Checked for sample cases). It appears that board information from all domains is currently missing (As we can see in below snippet). Still, we cannot start xml import due to below error: |
Dear Integration Team,
We are trying to view the data in NEP; however, no data is currently visible, and it appears that NEP is empty. Could you please check and confirm? Regards, Indrasan |
| Description |
Dear Integration Team,
We are trying to view the data in NEP; however, no data is currently visible, and it appears that NEP is empty. Could you please check and confirm? Regards, Indrasan ================================================================================== Dear @Bassem Sabbagh, As discussed, this issue appears to be related to the migration. Until a fix is implemented, we need to verify whether the catalogue models are available in NEP or not?. I checked the RAN catalogue models in NEP and observed the following: 1- All models are available and can be opened/edited. 2- All cabinets are available and can be opened/edited. 3- All shelves are available, but they cannot be opened or edited. 4- No boards are available in NEP (Checked for sample cases). It appears that board information from all domains is currently missing (As we can see in below snippet). Still, we cannot start xml import due to below error: |
| Attachment | No Boards Seems In NEP.png [ 132200 ] | |
| Attachment | Core Element Report Empty.png [ 132201 ] | |
| Attachment | IDU Report Empty.png [ 132202 ] | |
| Attachment | BSC Report Empty.png [ 132203 ] | |
| Attachment | RNC Report Empty.png [ 132204 ] | |
| Attachment | XML Import Not Possible.png [ 132205 ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-04-17 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-04-17 24:00 (milestone: set planned end date to due date) |
