The ticked has been resolved, and a batch will be released for this ticket
note that you have to add document management folders ace and dm under c:
doc manangement path
ace.dm.folder_path=C:/ace/dm
Best regards
Nouha

The issue is not resolved, still same problem.

Not solved

Hi Eyob,

The issue was related to the document file path; it was not configured .
The configuration team has now fixed it.

You can retest it.

Best regards,
Nouha

Hi Eyob,

The issue was related to the document file path; it was not configured .
The configuration team has now fixed it.

You can retest it.

Best regards,
Nouha

The uploaded document is now shown on the system but it can not be viewed and downloaded.
Screen shot for the download error attached.

Not fixed.

Issue resolved, and a batch will be released for this fix.
Both document download and document view functionalities are now working properly.

The issue has been resolved.