Dear Mbaye,

We are currently facing an issue while invoking the GIS service endpoint:

https://geoservice.omantel.om/OBCP/OBC.svc

During execution of the method fetchGisInfo, the request fails with a timeout exception. Please find the relevant logs below:

ERROR during service call:
Unable to sendViaPost to url https://geoservice.omantel.om/OBCP/OBC.svc
org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms

This indicates that the connection to the endpoint could not be established within the configured timeout period.

Could you please check with the Integration team and confirm the following points:

-Whether access to this service requires a VPN connection or a Public IP
-If there is an internal endpoint that should be used when connected via VPN
-The expected access configuration to ensure successful connectivity

Best regards,

API : fetchGisInfo
Please support to prepare the input of this API as the current one is showing Location details not correct on Staging and on .84, response is empty

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<ns3:fetchGisInfo
xmlns:ns3="http://server.internal.api.srd.nep.mobinets.com/"
xmlns="">
<inputParameter>57.79446861133316,23.726978242090063</inputParameter>
<directSave>false</directSave>
<requestId>2040</requestId>
<serviceName>1095548_FBB</serviceName>
<siteName>MC1 Barka</siteName>
<siteType>A</siteType>
</ns3:fetchGisInfo>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<ns2:fetchGisInfoResponse xmlns:ns2="http://server.internal.api.srd.nep.mobinets.com/">
<return>
<returnMessage>Please enter valid location. Long,lat</returnMessage>
</return>
</ns2:fetchGisInfoResponse>
</soap:Body>
</soap:Envelope>

The problem is not how to construct the request, your request is valid but as Ayed respond : this API internally calls an external OBC GIS service at https://geoservice.omantel.om/OBCP/OBC.svc to fetch the GIS information, and this external service is not accessible from server 84 (connection timeout after 60s). This is a network/infrastructure issue, the network team needs to open outbound HTTPS access from server 84 to geoservice.omantel.om:443.

I reopened it because the test is failing on the Staging .179, it's showing "Location details not correct", I tried 2 coordinate formats : 

Lat/Long, EST/WEST. For the timeout response on .84, I asked Natnael to check. 

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<ns2:fetchGisInfoResponse xmlns:ns2="http://server.internal.api.srd.nep.mobinets.com/">
<return>
<returnMessage>Please enter valid location. Long,lat</returnMessage>
</return>
</ns2:fetchGisInfoResponse>
</soap:Body>
</soap:Envelope>