ACE
  1. ACE
  2. ACE-695

FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms

        Details

        • Type: Bug Bug
        • Status: Rejected Rejected (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Affects Version/s: None
        • Fix Version/s: None
        • Component/s: SRD
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms

          Request:
          <SOAP-ENV:Envelope
          xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
          <SOAP-ENV:Header/>
          <SOAP-ENV:Body>
          <ns3:fetchGisInfo
          xmlns:ns3="http://server.internal.api.srd.nep.mobinets.com/"
          xmlns="">
          <inputParameter>682631,2590222</inputParameter>
          <directSave>false</directSave>
          <requestId>02102024</requestId>
          <serviceName>1094301_FBB</serviceName>
          <siteName></siteName>
          <siteType></siteType>
          </ns3:fetchGisInfo>
          </SOAP-ENV:Body>
          </SOAP-ENV:Envelope>

          Response :
          <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
          <soap:Body>
          <soap:Fault>
          <faultcode>soap:Server</faultcode>
          <faultstring>The host did not accept the connection within timeout of 60000 ms</faultstring>
          <detail>
          <ns1:Exception xmlns:ns1="http://server.internal.api.srd.nep.mobinets.com/"/>
          </detail>
          </soap:Fault>
          </soap:Body>
          </soap:Envelope>

            Activity

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            Mbaye Lo made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-03-03 24:00 (milestone: set planned start date to due date)
            Planned End 2026-03-03 24:00 (milestone: set planned end date to due date)
            Khaled Khalil made changes -
            Assignee Hassan Abdine [ habdine ] Zeina hzakaria [ zhzakaria ]
            Khaled Khalil made changes -
            Assignee Zeina hzakaria [ zhzakaria ] Zein Trabelsi [ ztrabelsi ]
            Zein Trabelsi made changes -
            Assignee Zein Trabelsi [ ztrabelsi ] Ayed Bada [ abada ]
            Hide
            Permalink
            Ayed Bada added a comment -

            Dear Mbaye,

            We are currently facing an issue while invoking the GIS service endpoint:

            https://geoservice.omantel.om/OBCP/OBC.svc

            During execution of the method fetchGisInfo, the request fails with a timeout exception. Please find the relevant logs below:

            ERROR during service call:
            Unable to sendViaPost to url https://geoservice.omantel.om/OBCP/OBC.svc
            org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms

            This indicates that the connection to the endpoint could not be established within the configured timeout period.

            Could you please check with the Integration team and confirm the following points:

            -Whether access to this service requires a VPN connection or a Public IP
            -If there is an internal endpoint that should be used when connected via VPN
            -The expected access configuration to ensure successful connectivity

            Best regards,

            Show
            Ayed Bada added a comment - Dear Mbaye, We are currently facing an issue while invoking the GIS service endpoint: https://geoservice.omantel.om/OBCP/OBC.svc During execution of the method fetchGisInfo, the request fails with a timeout exception. Please find the relevant logs below: ERROR during service call: Unable to sendViaPost to url https://geoservice.omantel.om/OBCP/OBC.svc org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms This indicates that the connection to the endpoint could not be established within the configured timeout period. Could you please check with the Integration team and confirm the following points: -Whether access to this service requires a VPN connection or a Public IP -If there is an internal endpoint that should be used when connected via VPN -The expected access configuration to ensure successful connectivity Best regards,
            Ayed Bada made changes -
            Assignee Ayed Bada [ abada ] Mbaye Lo [ mbayel ]
            Khaled Khalil made changes -
            Status Open Bug [ 10108 ] Rejected [ 10100 ]
            Resolution Not Fixed [ 10200 ]
            Ayed Bada made changes -
            Assignee Mbaye Lo [ mbayel ] Ayed Bada [ abada ]
            Ayed Bada made changes -
            Assignee Ayed Bada [ abada ] Mbaye Lo [ mbayel ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Rejected Rejected
            		17d 1h 21m 1 Khaled Khalil 23/Mar/26 7:30 AM
            Subversion JIRA

            Links Hierarchy

            		  Documentation

            Invalid license: EXPIRED

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              People

              • Assignee:
                Mbaye Lo
                Reporter:
                Mbaye Lo
                Rejected By:
                Khaled Khalil
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
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                  Planned End:

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