Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Resolution: Fixed
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Component/s: NEP
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Labels:None Labels
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Customer:Airtel India
Description
After applying the patch on prod ,We found that the data is now available in Site pop path report, but found following issues with the report.
Please find the below DL circle issues for reference.
Issue 1: Some sites are missing in the Site Pop Path report, even though they are available routed in the Route Builder.
• As shown in the snapshot below, Site 21972_DL appears as routed in the Route Builder report but is missing from the Site Pop Path report.
Route builder report SS: shared on email .
Issue 2: Hop count is showing incorrectly in the Site Pop Path report for some sites.
As per the 43253_DL site snapshot, the hop count in the report is displayed as zero, even though one H1 is available in the path, as shown in the Site Pop Path report.
Site POP path report: shared on email
Attachments
Issue Links
- relates to
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LS-627
Discrepancy in POP & Path Details Across Route Builder and Traffic Reports
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Activity
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- Time Spent:
- 4 hours
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checked data on PROD with the help of Telco and in DB and in Report coming ok
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-02-25 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-02-25 24:00 (milestone: set planned end date to due date) |
| Attachment | image (10).png [ 103900 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Ankit Bhardwaj [ abhardwaj ] | Srishti Kashyap [ skashyap ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 4 hours [ 14400 ] | |
| Worklog Id | 261236 [ 261236 ] |
| Baseline Start | 2025-02-25 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-02-25 24:00 (set baseline based of initial work logging) |
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- Time Spent:
- 1 day
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checked site report checked logs found a null pointer fixed it released a patch for it
| Time Spent | 4 hours [ 14400 ] | 1 day, 4 hours [ 43200 ] |
| Worklog Id | 261541 [ 261541 ] |
| Worklog Id | 261541 [ 261541 ] |
| Worklog Id | 261541 [ 261541 ] |
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- Time Spent:
- 1 day
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checking the site pop path report data in GUJ circle its coming correct. checking for DL now
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- Time Spent:
- 1 day
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checked the DL circle found a issue in hop count checking for details ..
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- Time Spent:
- 3 hours
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issue environment specific requested DB clone for the same till then on hold
| Status | Implementation in progress [ 10016 ] | Dev Paused [ 10017 ] |
| Time Spent | 1 day, 4 hours [ 43200 ] | 2 days, 4 hours [ 72000 ] |
| Worklog Id | 264704 [ 264704 ] |
| Time Spent | 2 days, 4 hours [ 72000 ] | 3 days, 4 hours [ 100800 ] |
| Worklog Id | 264705 [ 264705 ] |
| Time Spent | 3 days, 4 hours [ 100800 ] | 3 days, 7 hours [ 111600 ] |
| Worklog Id | 264706 [ 264706 ] |
| Worklog Id | 264706 [ 264706 ] |
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- Time Spent:
- 2 hours
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Db not configuring db locked
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- Time Spent:
- 4 hours
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trying to connect db still coming locked db connection trying with integration checking setting db settings ..wrong db clone credential shared hence the whole confusion
| Time Spent | 3 days, 7 hours [ 111600 ] | 4 days, 1 hour [ 118800 ] |
| Worklog Id | 265509 [ 265509 ] |
| Time Spent | 4 days, 1 hour [ 118800 ] | 4 days, 5 hours [ 133200 ] |
| Worklog Id | 265512 [ 265512 ] |
| Worklog Id | 265512 [ 265512 ] |
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- Time Spent:
- 1 day
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checked the part where MW HoP count coming zero for the node the related site transmission link is not microwave link hence the MW HOP counts not counted whereas for second part xml is required to test
| Status | Dev Paused [ 10017 ] | Implementation in progress [ 10016 ] |
| Time Spent | 4 days, 5 hours [ 133200 ] | 1 week, 1 hour [ 147600 ] |
| Worklog Id | 266700 [ 266700 ] |
| Time Spent | 1 week, 1 hour [ 147600 ] | 1 week, 1 day, 1 hour [ 176400 ] |
| Worklog Id | 266701 [ 266701 ] |
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- Time Spent:
- 1 day
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checking the build routes on prod but finding memory exception trying to check the route build at test server no reports available building route it taking time getting struck debugg not moving forward
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- Time Spent:
- 4 hours
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trying by making a new version and again building expiriencing nosuch method error resolving it
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- Time Spent:
- 6 hours
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imported xml at test build routes at test ranroutes report not visible checking the single route build db connection lost for devread user 1535 port not working
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- Time Spent:
- 4 hours
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not able to generate RB report on test also not able to check frm data in db value being present in clob
| Time Spent | 1 week, 1 day, 1 hour [ 176400 ] | 1 week, 2 days, 1 hour [ 205200 ] |
| Worklog Id | 267760 [ 267760 ] |
| Time Spent | 1 week, 2 days, 1 hour [ 205200 ] | 1 week, 2 days, 5 hours [ 219600 ] |
| Worklog Id | 267761 [ 267761 ] |
| Worklog Id | 267761 [ 267761 ] |
| Time Spent | 1 week, 2 days, 5 hours [ 219600 ] | 1 week, 3 days, 3 hours [ 241200 ] |
| Worklog Id | 267763 [ 267763 ] |
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- Time Spent:
- 6 hours
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checked the reports route build showing builded in rb but not building in nep when checked
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- Time Spent:
- 1 day
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checking the at test server RB build routes saving code builded correctcly for single enode b trying build for a single site build correctly checking the property set true at PROD trying to check same at PROD asked for property set true
| Time Spent | 1 week, 3 days, 3 hours [ 241200 ] | 1 week, 3 days, 7 hours [ 255600 ] |
| Worklog Id | 268003 [ 268003 ] |
| Time Spent | 1 week, 3 days, 7 hours [ 255600 ] | 1 week, 4 days, 5 hours [ 277200 ] |
| Worklog Id | 268004 [ 268004 ] |
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- Time Spent:
- 1 day
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checking the last RB logs of single RB route build and full RB run previous day could not find changes server not started afetr changes trying to build RB for single node agin at prod checking for same
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- Time Spent:
- 2 hours
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checked the last logs of single enodeb rb build
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- Time Spent:
- 2 hours
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asked for logs checking for exception also checking the report if data reflecting correctly...not correct
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- Time Spent:
- 6 hours
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checked the code checked the reports comparedx the data run multiple route build for particular board on PROD also asking data from xml which not reflcting
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- Time Spent:
- 7 hours
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checked if the issue persist on multiple rb build by report..no same result found..only happening during full RB build ..trying to add logs while saving route and circuits to check the result
| Time Spent | 1 week, 4 days, 5 hours [ 277200 ] | 1 week, 4 days, 7 hours [ 284400 ] |
| Worklog Id | 268700 [ 268700 ] |
| Time Spent | 1 week, 4 days, 7 hours [ 284400 ] | 2 weeks, 7 hours [ 313200 ] |
| Worklog Id | 268706 [ 268706 ] |
| Time Spent | 2 weeks, 7 hours [ 313200 ] | 2 weeks, 1 day, 7 hours [ 342000 ] |
| Worklog Id | 268708 [ 268708 ] |
| Time Spent | 2 weeks, 1 day, 7 hours [ 342000 ] | 2 weeks, 2 days, 1 hour [ 349200 ] |
| Worklog Id | 268713 [ 268713 ] |
| Time Spent | 2 weeks, 2 days, 1 hour [ 349200 ] | 2 weeks, 2 days, 7 hours [ 370800 ] |
| Worklog Id | 268714 [ 268714 ] |
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- Time Spent:
- 3 hours
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adding logs checked released patch ..asked for DB connection of DL on testserver and conf-clean and deletion script run..triggered the xml import at test.
| Time Spent | 2 weeks, 2 days, 7 hours [ 370800 ] | 2 weeks, 3 days, 6 hours [ 396000 ] |
| Worklog Id | 268918 [ 268918 ] |
| Time Spent | 2 weeks, 3 days, 6 hours [ 396000 ] | 2 weeks, 4 days, 1 hour [ 406800 ] |
| Worklog Id | 268921 [ 268921 ] |
| Worklog Id | 268921 [ 268921 ] |
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- Time Spent:
- 2 hours, 30 minutes
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checked the last logs rb result after patch deployment on test server
| Time Spent | 2 weeks, 4 days, 1 hour [ 406800 ] | 2 weeks, 4 days, 3 hours, 30 minutes [ 415800 ] |
| Worklog Id | 269405 [ 269405 ] |
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- Time Spent:
- 2 hours
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checking data and starteing the import of RB on test
| Time Spent | 2 weeks, 4 days, 3 hours, 30 minutes [ 415800 ] | 2 weeks, 4 days, 5 hours, 30 minutes [ 423000 ] |
| Worklog Id | 269823 [ 269823 ] |
| Worklog Id | 269823 [ 269823 ] |
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- Time Spent:
- 4 hours
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added logs and null pointer fixes
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- Time Spent:
- 2 hours
-
tested the last patch changes
| Time Spent | 2 weeks, 4 days, 5 hours, 30 minutes [ 423000 ] | 3 weeks, 1 hour, 30 minutes [ 437400 ] |
| Worklog Id | 270201 [ 270201 ] |
| Worklog Id | 270201 [ 270201 ] |
| Worklog Id | 270201 [ 270201 ] |
| Time Spent | 3 weeks, 1 hour, 30 minutes [ 437400 ] | 3 weeks, 3 hours, 30 minutes [ 444600 ] |
| Worklog Id | 270205 [ 270205 ] |
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- Time Spent:
- 30 minutes
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checked if test connect to clone..requested same..after connection start RB there
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- Time Spent:
- 2 hours, 30 minutes
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checked the logs for previous rb ..no issue found checking..rb version wrong again logging in test and running RB in correct version
| Time Spent | 3 weeks, 3 hours, 30 minutes [ 444600 ] | 3 weeks, 4 hours [ 446400 ] |
| Worklog Id | 271707 [ 271707 ] |
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- Time Spent:
- 1 hour
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requesting and checking the logs for RB in correct version
| Time Spent | 3 weeks, 4 hours [ 446400 ] | 3 weeks, 6 hours, 30 minutes [ 455400 ] |
| Worklog Id | 271815 [ 271815 ] |
| Time Spent | 3 weeks, 6 hours, 30 minutes [ 455400 ] | 3 weeks, 7 hours, 30 minutes [ 459000 ] |
| Worklog Id | 271907 [ 271907 ] |
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- Time Spent:
- 1 day
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checked the logs..no exception to be found..checking the reports..route builder and pop site still the issue persist...doble checking the logs and previous changes done for the same
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- Time Spent:
- 4 hours
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checking for sample data
| Time Spent | 3 weeks, 7 hours, 30 minutes [ 459000 ] | 3 weeks, 1 day, 3 hours, 30 minutes [ 473400 ] |
| Worklog Id | 272211 [ 272211 ] |
| Time Spent | 3 weeks, 1 day, 3 hours, 30 minutes [ 473400 ] | 3 weeks, 2 days, 3 hours, 30 minutes [ 502200 ] |
| Worklog Id | 272212 [ 272212 ] |
| Worklog Id | 272212 [ 272212 ] |
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- Time Spent:
- 6 hours
-
worked on finding samples dbclone delhi doesnt have version where the testing done checking other circle at prod where the same problem exist taking samples and checking
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- Time Spent:
- 2 hours
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trying to test at .37 but its stuck and not working starting service after connection dbclone on dev platform
| Time Spent | 3 weeks, 2 days, 3 hours, 30 minutes [ 502200 ] | 3 weeks, 2 days, 5 hours, 30 minutes [ 509400 ] |
| Worklog Id | 272503 [ 272503 ] |
| Time Spent | 3 weeks, 2 days, 5 hours, 30 minutes [ 509400 ] | 3 weeks, 3 days, 3 hours, 30 minutes [ 531000 ] |
| Worklog Id | 272505 [ 272505 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Srishti Kashyap [ skashyap ] | Priyasha Tiwari [ ptiwari ] |
| Assignee | Priyasha Tiwari [ ptiwari ] | Bessem Manita [ bmanita ] |
| Attachment | GJ SITE POP REPORT.png [ 116003 ] | |
| Attachment | GJ RB REPORT.png [ 116004 ] | |
| Attachment | GJ SITE POP.png [ 116005 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Assignee | Bessem Manita [ bmanita ] | Priyasha Tiwari [ ptiwari ] |
| Status | QA In Progress [ 10015 ] | Reopened [ 4 ] |
| Due Date | 25/Feb/25 | 16/Sep/25 |
| Assignee | Priyasha Tiwari [ ptiwari ] | Khaled Khalil [ kkhalil ] |
| Resolution | Not Fixed [ 10200 ] |
| Planned End | 2025-02-25 24:00 | 2025-09-16 24:00 (auto-generated by shift of due date) |
| Assignee | Khaled Khalil [ kkhalil ] | Srishti Kashyap [ skashyap ] |
| Component/s | NEP [ 16200 ] |
| Status | Reopened [ 4 ] | Closed [ 6 ] |
| Status | Closed [ 6 ] | QA In Progress [ 10015 ] |
| Status | QA In Progress [ 10015 ] | Reopened [ 4 ] |
| Assignee | Srishti Kashyap [ skashyap ] | Khaled Khalil [ kkhalil ] |
| Status | Reopened [ 4 ] | Dev Scheduled [ 10014 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Srishti Kashyap [ skashyap ] |
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- Time Spent:
- 4 hours
-
checked on the jiraid for the problem three related compared req asked for sample cases sample case shared from test only not from prod checked it reflecting popsite and reverted requested new sample case checking the code for popsite report started service at DEv environment
| Attachment | 10764 test snap.png [ 119111 ] | |
| Attachment | site pop sample from hp test.png [ 119112 ] |
| Attachment | site pop hp test.csv [ 119113 ] | |
| Attachment | rb hp test.xlsx [ 119114 ] |
| Attachment | HP PROD SNAP.png [ 119115 ] |
| Attachment | image (13).png [ 119116 ] | |
| Attachment | image (12).png [ 119117 ] |
| Attachment | SITE POP HP PROD.png [ 119118 ] | |
| Attachment | HP PROD SNAP.png [ 119119 ] |
| Attachment | RB SNAP PROD HP.png [ 119120 ] |
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- Time Spent:
- 3 hours
-
checked the dev platform its struck not working asked integration to restart .14 restarted service..meanwhile compared the sample from prod its issue on prod working fine on test checked its rb reports site report pop site etc need to debug the test sample at test server .14 started the service not up yet
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Srishti Kashyap [ skashyap ] | Khaled Khalil [ kkhalil ] |
| Assignee | Khaled Khalil [ kkhalil ] | Srishti Kashyap [ skashyap ] |
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- Time Spent:
- 4 hours
-
checking the sapmple case debugiing sites reflecting at Test but not on PROD testing the scenerio the sites which are reflecting are for other node in same site rb checking the case further
| Time Spent | 3 weeks, 3 days, 3 hours, 30 minutes [ 531000 ] | 3 weeks, 3 days, 7 hours, 30 minutes [ 545400 ] |
| Worklog Id | 279642 [ 279642 ] |
| Time Spent | 3 weeks, 3 days, 7 hours, 30 minutes [ 545400 ] | 3 weeks, 4 days, 2 hours, 30 minutes [ 556200 ] |
| Worklog Id | 279644 [ 279644 ] |
| Worklog Id | 279644 [ 279644 ] |
| Status | Implementation in progress [ 10016 ] | Dev Paused [ 10017 ] |
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- Time Spent:
- 2 hours
-
Airtel weekly tickets meeting
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- Time Spent:
- 4 hours
-
debug the sample found all the site which are not reflecting are not pop site in code checked for various cases if the destination site is pop or not they are notr also found for all the sample case having Access Route Status: Vlan Path Broken double checked it shared the analysis with Bessem
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- Time Spent:
- 2 hours
-
customer call and L3 call
| Time Spent | 3 weeks, 4 days, 2 hours, 30 minutes [ 556200 ] | 3 weeks, 4 days, 6 hours, 30 minutes [ 570600 ] |
| Worklog Id | 280352 [ 280352 ] |
| Time Spent | 3 weeks, 4 days, 6 hours, 30 minutes [ 570600 ] | 4 weeks, 30 minutes [ 577800 ] |
| Worklog Id | 280356 [ 280356 ] |
| Time Spent | 4 weeks, 30 minutes [ 577800 ] | 4 weeks, 4 hours, 30 minutes [ 592200 ] |
| Worklog Id | 280357 [ 280357 ] |
| Assignee | Srishti Kashyap [ skashyap ] | Priyasha Tiwari [ ptiwari ] |
| Time Spent | 4 weeks, 4 hours, 30 minutes [ 592200 ] | 4 weeks, 6 hours, 30 minutes [ 599400 ] |
| Worklog Id | 281319 [ 281319 ] |
| Status | Dev Paused [ 10017 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Not Fixed [ 10200 ] | Fixed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 9m | 1 | Srishti Kashyap | 24/Feb/25 8:07 AM | |||||
|
1h 55m | 1 | Priyasha Tiwari | 05/Sep/25 11:06 AM | |||||
|
11m 9s | 1 | Priyasha Tiwari | 05/Sep/25 11:17 AM | |||||
|
59s | 2 | Priyasha Tiwari | 05/Sep/25 11:17 AM | |||||
|
18d 3h 4m | 1 | Khaled Khalil | 23/Sep/25 2:22 PM | |||||
|
13d 20h 59m | 2 | Khaled Khalil | 07/Oct/25 11:21 AM | |||||
|
46d 20h 18m | 2 | Srishti Kashyap | 08/Oct/25 9:29 AM | |||||
|
60d 5h 35m | 2 | Khaled Khalil | 10/Nov/25 9:41 AM | |||||
|
88d 21h 20m | 2 | Khaled Khalil | 10/Nov/25 9:42 AM | |||||
|
12s | 2 | Khaled Khalil | 10/Nov/25 9:42 AM | |||||
|
80d 18h 7m | 2 | Priyasha Tiwari | 30/Dec/25 3:40 AM | |||||
|
57s | 1 | Priyasha Tiwari | 30/Dec/25 3:41 AM |
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Links Hierarchy |
Documentation
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Documentation
As checked site pop path report of delhi circle , 21972_DL mentioned site present in report. Attaching screenshot.Please check and confirm