L3 Support
  1. L3 Support
  2. LS-569

KQI Created even for 0 outdated dumps

        Details

        • Type: Bug Bug
        • Status: Closed Closed (View Workflow)
        • Priority: Normal Normal
        • Resolution: Fixed
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          We are currently receiving KQI tickets even though there are no discrepancies in our dumps. We believe tickets should not be generated if there are zero outdated dumps. This issue started after the empty description commit.
          Could you please investigate and help resolve this?
          Please find the logs for your reference.
          https://mobinets-my.sharepoint.com/personal/mohan_rathor_mobinets_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fmohan%5Frathor%5Fmobinets%5Fcom%2FDocuments%2FMicrosoft%20Teams%20Chat%20Files%2Fnep%2Dserver%2Dlogs%2D12%2D08%2D2025%2D18%2D22%2Etgz&parent=%2Fpersonal%2Fmohan%5Frathor%5Fmobinets%5Fcom%2FDocuments%2FMicrosoft%20Teams%20Chat%20Files&ga=1
          Example Tickets:
          • IM3385914
          • IM3385915
          • IM3385916
          • IM3385918
          • IM3385919
          • IM3385920

            Activity

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              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Salem Dannawi
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
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