L3 Support
  1. L3 Support
  2. LS-569

KQI Created even for 0 outdated dumps

        Details

        • Type: Bug Bug
        • Status: Closed Closed (View Workflow)
        • Priority: Normal Normal
        • Resolution: Fixed
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          We are currently receiving KQI tickets even though there are no discrepancies in our dumps. We believe tickets should not be generated if there are zero outdated dumps. This issue started after the empty description commit.
          Could you please investigate and help resolve this?
          Please find the logs for your reference.
          https://mobinets-my.sharepoint.com/personal/mohan_rathor_mobinets_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fmohan%5Frathor%5Fmobinets%5Fcom%2FDocuments%2FMicrosoft%20Teams%20Chat%20Files%2Fnep%2Dserver%2Dlogs%2D12%2D08%2D2025%2D18%2D22%2Etgz&parent=%2Fpersonal%2Fmohan%5Frathor%5Fmobinets%5Fcom%2FDocuments%2FMicrosoft%20Teams%20Chat%20Files&ga=1
          Example Tickets:
          • IM3385914
          • IM3385915
          • IM3385916
          • IM3385918
          • IM3385919
          • IM3385920

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		21m 39s 1 Marwan Kanaan 13/Aug/25 7:46 AM
            QA In Progress QA In Progress Reopened Reopened
            		26s 1 Abir Messaikeh 13/Aug/25 8:29 AM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		2d 45m 1 Hassan Abdine 15/Aug/25 9:14 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		7s 2 Hassan Abdine 15/Aug/25 9:15 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		10m 39s 2 Hassan Abdine 15/Aug/25 9:15 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		32m 41s 2 Hassan Abdine 15/Aug/25 9:15 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		66d 6h 10m 2 Abir Messaikeh 20/Oct/25 3:26 PM
            QA In Progress QA In Progress Closed Closed
            		7s 1 Abir Messaikeh 20/Oct/25 3:26 PM
            Cancel

              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Salem Dannawi
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:

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