Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
As per your suggestion, I tried applying the same value for “Area Level” (as confirmed by @Mustapha Al-Hage and available in OmanTel). However, the update is still not successful since I am unable to enter the value in the first box in front of “Area Level.”
For your reference, please find the snippets below:
Snippet-1 (Snippet from OmanTel)
Snippet-2 (Snippet from Ooredoo (attempted update)
Could you kindly suggest an alternate solution or help fix this issue?
The reference JIRA is LS-499.
Thank you,
Indrasan
Attachments
Activity
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- Time Spent:
- 4 hours
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Analyzed the MCC/MNC logic, executed a query to resolve the area level issue, and shared the full steps with the team to update the MCC/MNC for the version and NEP preferences. Fixed a fatal error locally and am awaiting confirmation from Indrasan on whether the fatal error still occurs in `.102` before proceeding with a permanent fix.
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- Time Spent:
- 1 hour
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Created the new JIRA instead of
LS-499and tried to fix the issue for same as discussed & suggested by @Marwan but it couldn't completed.
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-09-23 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-09-23 24:00 (milestone: set planned end date to due date) |
| Assignee | Khaled Khalil [ kkhalil ] | Marwan Kanaan [ mkanaan ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | Dev Paused [ 10017 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 4 hours [ 14400 ] | |
| Worklog Id | 277870 [ 277870 ] |
| Baseline Start | 2025-09-23 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-09-23 24:00 (set baseline based of initial work logging) |
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- Time Spent:
- 30 minutes
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Discussed with @Marwan & tried to change the value of MCC/MNC under "Actual Version" after double click on "Actual Version" in "rAN Manager" and now issue fixed. MCC/MNC value is updated under report of 2G/3G/4G cell.
| Status | Dev Paused [ 10017 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
Dear @Indrasan Yadav,
Kindly note that you also need to change the MNC/MCC for the version, steps below :
Best Regards,
Marwan Kanaan I Software Developer
| Attachment | Screenshot 2025-09-17 152113.png [ 117907 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Marwan Kanaan [ mkanaan ] | Indrasan Yadav [ iyadav ] |
Dear @Marwan Kanaan,
Thank you for your support.
After applying the changes you suggested, the MCC/MNC values have now been updated in NEP.
(Snippet is attached for reference)
Thank you
Indrasan
| Attachment | MCC MNC Updated In NEP Under 4G Cell_Fixed.png [ 117908 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Time Spent | 4 hours [ 14400 ] | 5 hours [ 18000 ] |
| Worklog Id | 277919 [ 277919 ] |
| Time Spent | 5 hours [ 18000 ] | 6 hours [ 21600 ] |
| Worklog Id | 277920 [ 277920 ] |
| Remaining Estimate | 0 minutes [ 0 ] | 30 minutes [ 1800 ] |
| Time Spent | 6 hours [ 21600 ] | 5 hours, 30 minutes [ 19800 ] |
| Worklog Id | 277920 [ 277920 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
9m 45s | 1 | Marwan Kanaan | 17/Sep/25 9:38 AM | |||||
|
4s | 1 | Marwan Kanaan | 17/Sep/25 9:38 AM | |||||
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3h 54m | 1 | Marwan Kanaan | 17/Sep/25 1:32 PM | |||||
|
17h 25m | 1 | Marwan Kanaan | 18/Sep/25 6:57 AM | |||||
|
6s | 1 | Marwan Kanaan | 18/Sep/25 6:57 AM | |||||
|
32m 43s | 1 | Khaled Khalil | 18/Sep/25 7:30 AM | |||||
|
11m 56s | 1 | Indrasan Yadav | 18/Sep/25 7:42 AM | |||||
|
12s | 1 | Indrasan Yadav | 18/Sep/25 7:42 AM |
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Links Hierarchy |
 Documentation
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Dear @Indrasan Yadav,
Kindly note that I have added the area levels directly in the database. Please restart the server and try again.
After that, I proceeded with the import, and I can confirm that the MCC and MNC values have been added correctly, as shown below.