L3 Support
  1. L3 Support
  2. LS-672

XML Not Importing

        Details

        • Type: Bug Bug
        • Status: Cancelled Cancelled (View Workflow)
        • Priority: Urgent Urgent
        • Resolution: Done
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Zain KSA 3.X
        • Product:
          NEP

          Description

          Dear @Khaled Khalil

          Could you please assign a resource to check below odd behavior on ZainKSA test when trying to import an XML from the NEP client GUI.
          The import process starts and ends itself right away without any ERRORS,
          As checked from L2 side, there are no memory , disk space issues or system errors that might cause this behavior...

          2025-09-22 11:02:10,035 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG][NptServiceAdvice][RMI TCP Connection(1351510)-192.168.64.67] start global interception of:importNetwork ( String /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml NEPBundles npt)

          2025-09-22 11:02:10,048 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG][NptServiceAdvice][RMI TCP Connection(1351510)-192.168.64.67] start global interception of:importNetwork ( String /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml NEPBundles npt)

          2025-09-22 11:02:10,051 INFO [com.mobinets.nep.npt.service.impl.AutoImportServiceImpl] (RMI TCP Connection(1351510)-192.168.64.67) Receiving request to import the XML: /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml...

          2025-09-22 11:02:10,061 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG]
          [NptServiceAdvice][RMI TCP Connection(1351510)-192.168.64.67] end global interception of:importNetwork ( String /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml NEPBundles npt)
          2025-09-22 11:02:10,062 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG][SaveRunner][Thread-148] Start saving instances to Database

            Activity

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            Mostafa.kalawoun made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2025-09-24 24:00 (milestone: set planned start date to due date)
            Planned End 2025-09-24 24:00 (milestone: set planned end date to due date)
            Hassan Abdine made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Assignee Khaled Khalil [ kkhalil ] Mustapha Al-Hage [ malhage ]
            Mustapha Al-Hage made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Mustapha Al-Hage made changes -
            Status Implementation in progress [ 10016 ] Dev Paused [ 10017 ]
            Mustapha Al-Hage made changes -
            Status Dev Paused [ 10017 ] Implementation in progress [ 10016 ]
            Mustapha Al-Hage made changes -
            Status Implementation in progress [ 10016 ] Rejected [ 10100 ]
            Assignee Mustapha Al-Hage [ malhage ] Mostafa Kalawoun [ mostafa.kalawoun ]
            Resolution Done [ 10000 ]
            Mustapha Al-Hage made changes -
            Attachment Image (1).jpg [ 118701 ]
            Mustapha Al-Hage made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 4 hours [ 14400 ]
            Worklog Id 279030 [ 279030 ]
            Mustapha Al-Hage made changes -
            Baseline Start 2025-09-24 24:00 (set baseline based of initial work logging)
            Baseline End 2025-09-24 24:00 (set baseline based of initial work logging)
            Mustapha Al-Hage made changes -
            Time Spent 4 hours [ 14400 ] 1 day [ 28800 ]
            Worklog Id 279031 [ 279031 ]
            Abir Messaikeh made changes -
            Status Rejected [ 10100 ] Cancelled [ 10013 ]
            Cancel

              People

              • Assignee:
                Mostafa Kalawoun
                Reporter:
                Mostafa Kalawoun
                Rejected By:
                Mustapha Al-Hage
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

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                  Time Spent - 1 day
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