L3 Support
  1. L3 Support
  2. LS-672

XML Not Importing

        Details

        • Type: Bug Bug
        • Status: Cancelled Cancelled (View Workflow)
        • Priority: Urgent Urgent
        • Resolution: Done
        • Component/s: NEP
        • Labels:
          None Labels
        • Customer:
          Zain KSA 3.X
        • Product:
          NEP

          Description

          Dear @Khaled Khalil

          Could you please assign a resource to check below odd behavior on ZainKSA test when trying to import an XML from the NEP client GUI.
          The import process starts and ends itself right away without any ERRORS,
          As checked from L2 side, there are no memory , disk space issues or system errors that might cause this behavior...

          2025-09-22 11:02:10,035 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG][NptServiceAdvice][RMI TCP Connection(1351510)-192.168.64.67] start global interception of:importNetwork ( String /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml NEPBundles npt)

          2025-09-22 11:02:10,048 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG][NptServiceAdvice][RMI TCP Connection(1351510)-192.168.64.67] start global interception of:importNetwork ( String /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml NEPBundles npt)

          2025-09-22 11:02:10,051 INFO [com.mobinets.nep.npt.service.impl.AutoImportServiceImpl] (RMI TCP Connection(1351510)-192.168.64.67) Receiving request to import the XML: /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml...

          2025-09-22 11:02:10,061 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG]
          [NptServiceAdvice][RMI TCP Connection(1351510)-192.168.64.67] end global interception of:importNetwork ( String /product/ZainKSA/nep_packages/auto-importer/XML_files/2025-09-15-02.12.55_ZainKsa.xml NEPBundles npt)
          2025-09-22 11:02:10,062 INFO [stdout] (AsyncAppender-Dispatcher-Thread-131) 11:02:10-[DEBUG][SaveRunner][Thread-148] Start saving instances to Database

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		2h 17m 1 Hassan Abdine 24/Sep/25 12:19 PM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		1m 53s 1 Mustapha Al-Hage 24/Sep/25 12:21 PM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		20h 22m 1 Mustapha Al-Hage 25/Sep/25 8:43 AM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		4d 22h 9m 1 Mustapha Al-Hage 30/Sep/25 6:52 AM
            Implementation in progress Implementation in progress Rejected Rejected
            		3m 16s 1 Mustapha Al-Hage 30/Sep/25 6:55 AM
            Rejected Rejected Cancelled Cancelled
            		49d 8h 30m 1 Abir Messaikeh 18/Nov/25 2:26 PM
            Cancel

              People

              • Assignee:
                Mostafa Kalawoun
                Reporter:
                Mostafa Kalawoun
                Rejected By:
                Mustapha Al-Hage
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 1 day
                  1d

                    Drag and Drop