Details

    • Customer:
      Zain Kuwait

      Description

      Kindly align the resource for the below mentioned issue observed in Zain KW Test platform:

      It has been observed that there are “1126” SN are not coming in Nep but present at XML level.
      Pl find the attached sheet.
      Note: No error observed for the same.

        Activity

        Manjit Kumar logged work - 03/Oct/25 12:00 AM
        • Time Spent:
          3 hours, 30 minutes
           

          run the query the restart the application and import XML manual.

        Manjit Kumar logged work - 06/Oct/25 12:00 AM
        • Time Spent:
          1 hour, 30 minutes
           

          Checked the log and shared output to L3.

        Mustapha Al-Hage logged work - 07/Oct/25 12:00 AM
        • Time Spent:
          3 hours
           

          Explored issue and found it, now trying to find solution

        Manjit Kumar logged work - 08/Oct/25 12:00 AM
        • Time Spent:
          2 hours
           

          Generate the XML manual with shared dump and provide to L3 team to rectify the issue.

        Daljeet Singh Virdi logged work - 08/Oct/25 12:00 AM - edited
        • Time Spent:
          30 minutes
           

          Provided sample dump to L2 and guide him on how to generate XML

        Mustapha Al-Hage logged work - 08/Oct/25 12:00 AM
        • Time Spent:
          1 day
           

          Applied cleanup script to physical configurations.
          Discussions with hassan, wajdi and marwan.
          Debugging to find the issue locally.
          Found issue locally and fixed it

        Mustapha Al-Hage logged work - 09/Oct/25 12:00 AM
        • Time Spent:
          1 day
           

          Applied cleanup script to physical configurations.
          Discussions with hassan, wajdi and marwan.
          Debugging to find the issue locally.
          Found issue locally and fixed it

        Mustapha Al-Hage logged work - 10/Oct/25 12:00 AM
        • Time Spent:
          1 day
           

          Applied cleanup script to physical configurations.
          Discussions with hassan, wajdi and marwan.
          Debugging to find the issue locally.
          Found issue locally and fixed it

        Mustapha Al-Hage logged work - 13/Oct/25 12:00 AM
        • Time Spent:
          1 day
           

          Applied cleanup script to physical configurations.
          Discussions with hassan, wajdi and marwan.
          Debugging to find the issue locally.
          Found issue locally and fixed it

          People

          • Assignee:
            Daljeet Singh Virdi
            Reporter:
            Daljeet Singh Virdi
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

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              Updated:
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              Logged:
              Time Spent - 1 week, 2 hours, 30 minutes
              1w 2h 30m

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