Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML File: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 06-10-2025
      • Platform: .102
      • Server Logs: Attached on JIRA

      Issue Description:

      4G cells are not being imported into NEP, although the required data is available in the XML file.

      For example, this issue has been observed on node LNBTS-515801.

      References:

      NEP Error Snippet

      Attached

      Extended4G SRAN_Bs Report (Parent Node LNBTS-515801 is imported in NEP)

      Attached

      XML Snippet: (Where mentioned that TDD supported)

      Attached

      Thank you
      Indrasan

      1. 2025-10-03-10.37.53_Ooredoo.rar
        13.10 MB
        Indrasan Yadav
      2. 4G Cell not imported.xlsx
        2.78 MB
        Indrasan Yadav
      3. server logs_06-10-2025.rar
        3.47 MB
        Indrasan Yadav
      4. Server logs_22-10-2025.rar
        754 kB
        Indrasan Yadav
      1. Extended4G SRAN Bs Report.png
        33 kB
      2. NEP Error Snippet.png
        161 kB
      3. Screenshot 2025-10-23 140509.png
        60 kB
      4. XML Snippet.png
        32 kB

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        9d 20h 30m 1 Marwan Kanaan 17/Oct/25 5:34 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        3s 1 Marwan Kanaan 17/Oct/25 5:34 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        1h 1m 1 Marwan Kanaan 17/Oct/25 6:36 AM
        To Be Released To Be Released Ready for QA Ready for QA
        3h 38m 1 Khaled Khalil 17/Oct/25 10:14 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        7d 2h 30m 1 Indrasan Yadav 24/Oct/25 12:44 PM
        QA In Progress QA In Progress Closed Closed
        13s 1 Indrasan Yadav 24/Oct/25 12:45 PM

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

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              Logged:
              Time Spent - 1 day, 2 hours, 30 minutes
              1d 2h 30m

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