Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML File: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 06-10-2025
      • Platform: .102
      • Server Logs: Attached on JIRA

      Issue Description:

      4G cells are not being imported into NEP, although the required data is available in the XML file.

      For example, this issue has been observed on node LNBTS-515801.

      References:

      NEP Error Snippet

      Attached

      Extended4G SRAN_Bs Report (Parent Node LNBTS-515801 is imported in NEP)

      Attached

      XML Snippet: (Where mentioned that TDD supported)

      Attached

      Thank you
      Indrasan

      1. 4G Cell not imported.xlsx
        2.78 MB
        Indrasan Yadav
      2. 2025-10-03-10.37.53_Ooredoo.rar
        13.10 MB
        Indrasan Yadav
      3. server logs_06-10-2025.rar
        3.47 MB
        Indrasan Yadav
      4. Server logs_22-10-2025.rar
        754 kB
        Indrasan Yadav
      1. Extended4G SRAN Bs Report.png
        33 kB
      2. NEP Error Snippet.png
        161 kB
      3. XML Snippet.png
        32 kB
      4. Screenshot 2025-10-23 140509.png
        60 kB

        Activity

        Hide
        Marwan Kanaan added a comment -

        kindly apply the latest patch as the issue is resolved with LS-704 and LS-706

        Show
        Marwan Kanaan added a comment - kindly apply the latest patch as the issue is resolved with LS-704 and LS-706
        Hide
        Indrasan Yadav added a comment -

        Dear @Marwan Kanaan,

        As you suggested, after deployed the latest patch I reimported the same XML and found the same error.

        Server logs are attached on same JIRA.

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Marwan Kanaan, As you suggested, after deployed the latest patch I reimported the same XML and found the same error. Server logs are attached on same JIRA. Thank you Indrasan
        Hide
        Marwan Kanaan added a comment -

        Dear @Indrasan Yadav,

        It’s quite clear that the model type should be checked in such cases to verify whether it supports TDD. After reviewing the catalog, I found the TDD flag for model SRAN NSN set to “false,” corrected it, and reimported successfully without any issue.

        Best Regards,
        Marwan Kanaan I Software Developer

        Show
        Marwan Kanaan added a comment - Dear @Indrasan Yadav, It’s quite clear that the model type should be checked in such cases to verify whether it supports TDD. After reviewing the catalog, I found the TDD flag for model SRAN NSN set to “false,” corrected it, and reimported successfully without any issue. Best Regards, Marwan Kanaan I Software Developer
        Hide
        Indrasan Yadav added a comment -

        Now, issue is closed after fixing the issue & re-importied the same XML.

        Show
        Indrasan Yadav added a comment - Now, issue is closed after fixing the issue & re-importied the same XML.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
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            Watchers:
            2 Start watching this issue

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