Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML File: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 06-10-2025
      • Platform: .102
      • Server Logs: Attached on JIRA

      Issue Description:

      4G cells are not being imported into NEP, although the required data is available in the XML file.

      For example, this issue has been observed on node LNBTS-515801.

      References:

      NEP Error Snippet

      Attached

      Extended4G SRAN_Bs Report (Parent Node LNBTS-515801 is imported in NEP)

      Attached

      XML Snippet: (Where mentioned that TDD supported)

      Attached

      Thank you
      Indrasan

      1. 4G Cell not imported.xlsx
        2.78 MB
        Indrasan Yadav
      2. 2025-10-03-10.37.53_Ooredoo.rar
        13.10 MB
        Indrasan Yadav
      3. server logs_06-10-2025.rar
        3.47 MB
        Indrasan Yadav
      4. Server logs_22-10-2025.rar
        754 kB
        Indrasan Yadav
      1. Extended4G SRAN Bs Report.png
        33 kB
      2. NEP Error Snippet.png
        161 kB
      3. XML Snippet.png
        32 kB
      4. Screenshot 2025-10-23 140509.png
        60 kB

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        9d 20h 30m 1 Marwan Kanaan 17/Oct/25 5:34 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        3s 1 Marwan Kanaan 17/Oct/25 5:34 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        1h 1m 1 Marwan Kanaan 17/Oct/25 6:36 AM
        To Be Released To Be Released Ready for QA Ready for QA
        3h 38m 1 Khaled Khalil 17/Oct/25 10:14 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        7d 2h 30m 1 Indrasan Yadav 24/Oct/25 12:44 PM
        QA In Progress QA In Progress Closed Closed
        13s 1 Indrasan Yadav 24/Oct/25 12:45 PM

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

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              Logged:
              Time Spent - 1 day, 2 hours, 30 minutes
              1d 2h 30m

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