Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the issue described below?
Details:
• XML File: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
• Import Date: 06-10-2025
• Platform: .102
• Server Logs: Attached on JIRA
Issue Description:
4G cells are not being imported into NEP, although the required data is available in the XML file.
For example, this issue has been observed on node LNBTS-515801.
References:
NEP Error Snippet
Attached
Extended4G SRAN_Bs Report (Parent Node LNBTS-515801 is imported in NEP)
Attached
XML Snippet: (Where mentioned that TDD supported)
Attached
Thank you
Indrasan
Attachments
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- Trace
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- Time Spent:
- 1 hour
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Identified the issue from the logs — it was a fatal error previously encountered and resolved in
LS-706.Performed an import verification to ensure everything was functioning correctly.
Requested Indrasan to send an email update regarding the issue and its resolution.
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- Time Spent:
- 2 hours
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Based on error report troubleshoot the issue and raised to NEP DEV.
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- Time Spent:
- 1 hour, 30 minutes
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Requested to integration to deploy the latest patch on .102 then reimported the same XML on .102 and revalidate the data still issue is persist. shared feedback to Marwan over an email.
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- Time Spent:
- 5 hours
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importing, testing and validate data
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- Time Spent:
- 1 hour
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Fix the catalogue related issue, reimport the same XML, validate the data, now issue is fixed.
