Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:None Labels
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Customer:Zain Iraq
Description
Kindly support to check the serial (6924070504103000490) not available in the unmapped report.
The item is available in the passive inventory and not available in both FR , WO and unmapped Report.
We have also run the unmapped sync and still not appearing.
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resolved with script
we will need a permanent solution to be tracked in ticket LS-849
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Abir Messaikeh
added a comment - resolved with script
we will need a permanent solution to be tracked in ticket LS-849
Dear Daljeet,
As discussed by the teams, the same RFID '10120476' assigned to a shared node was equal to RFID value of passive node '10113859'. Since SN, RFID, and TAG cannot be duplicated in the FR report, this prevented the new item from being inserted.
Please find attached a script that will clean this item. During the next FR sync, the data should be saved correctly.
Kindly review and confirm if we are encountering any similar mismatches between SN, RFID, and TAG in the FR report compared to the Additional Info report.