Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: Financial
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Labels:None Labels
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Customer:Zain Kuwait
Description
We have noticed a SN W02310007749 available in unmapped rectifier and in Financial report as we all know that once an asset is financialized then it shouldn’t be available in the unmapped report anymore.
We have also noticed that the FR Deleted status is “Yes” although the asset present at Inventory level, so might be sync issue.
Attachments
Activity
- All
- Comments
- Work Log
- History
- Activity
- Links Hierarchy
- Transitions
- Trace
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- Time Spent:
- 3 hours, 30 minutes
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Work with L3 team to share all query output which was provided then join with call and show him report in NEP, after some time again got query for run and share 4 days log so, run all query and shared all log to them.
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- Time Spent:
- 1 hour, 30 minutes
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Validation
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- Time Spent:
- 6 hours
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Work with dba team for troubleshoot about import issue on test platform and after completed import workflow issue also fixed.
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- Time Spent:
- 1 hour
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Validate the fix and proivide feedbakc to customer
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- Time Spent:
- 2 hours, 30 minutes
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Check for the updated and did more anaylisis on the same checked few logs as well
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- Time Spent:
- 2 hours, 30 minutes
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Stop all application on test server along with DB then run query on prod then restart the NEP.
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- Time Spent:
- 3 hours
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issue check and found still presist and then check with L3 and aligned with customer to execute the script.
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- Time Spent:
- 2 hours
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Analyze the log about yesterday task done then share output with L3 for check.
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- Time Spent:
- 2 hours
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Fix validate and provide feedback to customer
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- Time Spent:
- 2 hours
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Issue checked and querry raied with l3
