Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear Khaled Khalil,

      Could you please assign a NEP DEV resource to check and fix the below issue?

      Details:
      XML Name: 2026-01-27-01.58.45_Ooredoo (attached in JIRA)
      Imported Date: 27-01-2026
      Platform: .102
      Server Log: Attached in JIRA

      Issue Description:
      Uplink bandwidth is not importing for TDD cases under the 4G Cell report, even though the required data is available in the XML.
      The same data is importing correctly for all FDD cases.

      References:

      XML Snippet: attached in JIRA
      NEP Report Path: as shared in JIRA
      NEP Report: 4G Cell Report

      There is no relevant error related to this in “Network Reports Importer”

      Kindly assign a NEP DEV to analyze and resolve this issue at the earliest.

      Best regards,
      Indrasan

      1. 2026-01-27-01.58.45_Ooredoo.rar
        12.95 MB
        Indrasan Yadav
      2. server.log.2026-01-27.tgz
        1.43 MB
        Indrasan Yadav
      1. NEP Report Path.png
        117 kB
      2. NEP Snippet.png
        59 kB
      3. XML Snippet.png
        48 kB

        Activity

        Indrasan Yadav logged work - 28/Jan/26 12:00 AM
        • Time Spent:
          2 hours
           

          During validation the data in NEP found this issue & create JIRA for same and attached all require details here.

        Indrasan Yadav logged work - 29/Jan/26 12:00 AM
        • Time Spent:
          30 minutes
           

          Requested to Dr. Khaled to release below patch which was shared by @Marwan.

          3.7.0.1419

        Marwan Kanaan logged work - 29/Jan/26 12:00 AM
        • Time Spent:
          4 hours
           

          fixed

        Indrasan Yadav logged work - 30/Jan/26 12:00 AM
        • Time Spent:
          3 hours
           

          After released latest NEP path requested to integration to deploy the same on server .102 then after deployed it imported an XML for Nokia RAN and validate the same issue & now issue has been fixed.

        Basant Kumar logged work - 30/Jan/26 12:00 AM
        • Time Spent:
          2 hours
           

          NEP_OMANTEL - Build 3.7.0.1419 - Successful has been deployed on 102 .

        Indrasan Yadav logged work - 05/Feb/26 12:00 AM
        • Time Spent:
          2 hours
           

          XML imported for Huawei RAN as well and validate the data for same. Now issue has been fixed for Huawei RAN also.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

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