L3 Support
  1. L3 Support
  2. LS-921

Custom task report exported in excel is incomplete

        Details

        • Type: Bug Bug
        • Status: Closed Closed (View Workflow)
        • Priority: Normal Normal
        • Resolution: Fixed
        • Component/s: SRD
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel
        • Product:
          NEP

          Description

          We are facing an issue when exporting Custom task reports , some entries having Service Type as : “ Route Check “ and “New” aren’t being exported in the excel file while being visible on GUI.
          When exporting other report “Tasks Report” all tasks are being exported.

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            Activity

            Ascending order - Click to sort in descending order
            Abdulrahman Dabboussi made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2026-02-13 24:00 (milestone: set planned start date to due date)
            Planned End 2026-02-13 24:00 (milestone: set planned end date to due date)
            Khaled Khalil made changes -
            Assignee Khaled Khalil [ kkhalil ] Ayed Bada [ abada ]
            Abdulrahman Dabboussi made changes -
            Attachment p4.png [ 127614 ]
            Attachment p3.png [ 127615 ]
            Attachment p2.png [ 127616 ]
            Attachment p1.png [ 127617 ]
            Ayed Bada made changes -
            Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
            Ayed Bada made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 3 hours [ 10800 ]
            Worklog Id 291289 [ 291289 ]
            Ayed Bada made changes -
            Baseline Start 2026-02-13 24:00 (set baseline based of initial work logging)
            Baseline End 2026-02-13 24:00 (set baseline based of initial work logging)
            Ayed Bada made changes -
            Worklog Id 291289 [ 291289 ]
            Ayed Bada made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Ayed Bada made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Ayed Bada made changes -
            Status To Be Released [ 10400 ] Implementation in progress [ 10016 ]
            Ayed Bada made changes -
            Status Implementation in progress [ 10016 ] Rejected [ 10100 ]
            Assignee Ayed Bada [ abada ] Abdulrahman Dabboussi [ adabboussi ]
            Resolution Cancelled [ 10100 ]
            Ayed Bada made changes -
            Assignee Abdulrahman Dabboussi [ adabboussi ] Ayed Bada [ abada ]
            Abdulrahman Dabboussi made changes -
            Resolution Cancelled [ 10100 ] Not Fixed [ 10200 ]
            Status Rejected [ 10100 ] Reopened [ 4 ]
            Due Date 13/Feb/26 23/Feb/26
            Abdulrahman Dabboussi made changes -
            Planned End 2026-02-13 24:00 2026-02-23 24:00 (auto-generated by shift of due date)
            Ayed Bada made changes -
            Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
            Ayed Bada made changes -
            Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
            Ayed Bada made changes -
            Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
            Abir Messaikeh made changes -
            Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
            Assignee Ayed Bada [ abada ] Abdulrahman Dabboussi [ adabboussi ]
            Ayed Bada made changes -
            Time Spent 3 hours [ 10800 ] 6 hours [ 21600 ]
            Worklog Id 291609 [ 291609 ]
            Ayed Bada made changes -
            Time Spent 6 hours [ 21600 ] 1 day [ 28800 ]
            Worklog Id 291610 [ 291610 ]
            Ayed Bada made changes -
            Time Spent 1 day [ 28800 ] 1 day, 1 hour [ 32400 ]
            Worklog Id 291610 [ 291610 ]
            Ayed Bada made changes -
            Time Spent 1 day, 1 hour [ 32400 ] 1 day, 3 hours [ 39600 ]
            Worklog Id 292211 [ 292211 ]
            Ayed Bada made changes -
            Time Spent 1 day, 3 hours [ 39600 ] 1 day, 4 hours [ 43200 ]
            Worklog Id 292211 [ 292211 ]
            Abir Messaikeh made changes -
            Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
            Assignee Abdulrahman Dabboussi [ adabboussi ] Abir Messaikeh [ amessaikeh ]
            Abir Messaikeh made changes -
            Status QA In Progress [ 10015 ] Closed [ 6 ]
            Resolution Not Fixed [ 10200 ] Fixed [ 1 ]
            Cancel

              People

              • Assignee:
                Abir Messaikeh
                Reporter:
                Abdulrahman Dabboussi
                Rejected By:
                Ayed Bada
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 1 day, 4 hours
                  1d 4h

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