ACE
  1. ACE
  2. ACE-695

FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms

        Details

        • Type: Bug Bug
        • Status: Rejected Rejected (View Workflow)
        • Priority: Normal Normal
        • Resolution: Not Fixed
        • Affects Version/s: None
        • Fix Version/s: None
        • Component/s: SRD
        • Labels:
          None Labels
        • Customer:
          OMAN-Tel

          Description

          FetchGisInfo SRD API is failing : The host did not accept the connection within timeout of 60000 ms

          Request:
          <SOAP-ENV:Envelope
          xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
          <SOAP-ENV:Header/>
          <SOAP-ENV:Body>
          <ns3:fetchGisInfo
          xmlns:ns3="http://server.internal.api.srd.nep.mobinets.com/"
          xmlns="">
          <inputParameter>682631,2590222</inputParameter>
          <directSave>false</directSave>
          <requestId>02102024</requestId>
          <serviceName>1094301_FBB</serviceName>
          <siteName></siteName>
          <siteType></siteType>
          </ns3:fetchGisInfo>
          </SOAP-ENV:Body>
          </SOAP-ENV:Envelope>

          Response :
          <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
          <soap:Body>
          <soap:Fault>
          <faultcode>soap:Server</faultcode>
          <faultstring>The host did not accept the connection within timeout of 60000 ms</faultstring>
          <detail>
          <ns1:Exception xmlns:ns1="http://server.internal.api.srd.nep.mobinets.com/"/>
          </detail>
          </soap:Fault>
          </soap:Body>
          </soap:Envelope>

            Activity

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            Ayed Bada added a comment -

            Dear Mbaye,

            We are currently facing an issue while invoking the GIS service endpoint:

            https://geoservice.omantel.om/OBCP/OBC.svc

            During execution of the method fetchGisInfo, the request fails with a timeout exception. Please find the relevant logs below:

            ERROR during service call:
            Unable to sendViaPost to url https://geoservice.omantel.om/OBCP/OBC.svc
            org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms

            This indicates that the connection to the endpoint could not be established within the configured timeout period.

            Could you please check with the Integration team and confirm the following points:

            -Whether access to this service requires a VPN connection or a Public IP
            -If there is an internal endpoint that should be used when connected via VPN
            -The expected access configuration to ensure successful connectivity

            Best regards,

            Show
            Ayed Bada added a comment - Dear Mbaye, We are currently facing an issue while invoking the GIS service endpoint: https://geoservice.omantel.om/OBCP/OBC.svc During execution of the method fetchGisInfo, the request fails with a timeout exception. Please find the relevant logs below: ERROR during service call: Unable to sendViaPost to url https://geoservice.omantel.om/OBCP/OBC.svc org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms This indicates that the connection to the endpoint could not be established within the configured timeout period. Could you please check with the Integration team and confirm the following points: -Whether access to this service requires a VPN connection or a Public IP -If there is an internal endpoint that should be used when connected via VPN -The expected access configuration to ensure successful connectivity Best regards,
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              People

              • Assignee:
                Mbaye Lo
                Reporter:
                Mbaye Lo
                Rejected By:
                Khaled Khalil
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

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                  Updated:
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