L3 Support
  1. L3 Support
  2. LS-563

OT | Boards not loading to NEP physical Configuration -180

        Details

        • Customer:
          OMAN-Tel
        • Complexity:
          High
        • Severity:
          Critical
        • Product:
          NEP
        • REQUESTER:
          INTERNAL

          Description

          It is observed that, the Boards are not showing correctly in physical configuration of the Router.

          The Physical details in NEP report(Board report,Port Report,Inventory report) found to be OK.
          Catalog related issues also checked.

          I am attaching the SS from Physical Configuration of the Router, Port Report from NEP. Catalog and Imported XML. Please check

          1. XML File
            2025-08-06-05.30.39_OmanTel.xml
            65.45 MB
            Aurobinda Panda
          1. RIGHT CLICK ON MOTHERBOARD.png
            80 kB
          2. Port Report_NEP.JPG
            166 kB
          3. Physical Configuration_NEP.JPG
            66 kB
          4. MPU BOARD TYPE.png
            56 kB
          5. MOTHERBOARD 2 PANELS.png
            102 kB
          6. Inventory Report_NEP.JPG
            96 kB
          7. GRAPHICAL PHYSICAL CONFIGURATION.png
            87 kB
          8. e898bf6d-48da-47e3-8ee4-6b6955c0c03e.jpg
            17 kB
          9. Catalog NE9000 Configuration_NEP.JPG
            87 kB
          10. Boards not loading_RM0001.JPG
            87 kB
          11. AUTO DISTRIBUTION.png
            32 kB
          12. 406cd905-6c7d-40be-8be0-87497590a6e5.jpg
            35 kB
          13. 20990c57-efee-42e6-97ec-49c2ba89fc5f.jpg
            42 kB

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              People

              • Assignee:
                Aurobinda Panda
                Reporter:
                Aurobinda Panda
                Rejected By:
                Mustapha Al-Hage
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
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                  Logged:
                  Time Spent - 3 days, 5 hours
                  3d 5h

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