Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:OMAN-Tel
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Complexity:High
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Severity:Critical
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Product:NEP
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REQUESTER:INTERNAL
Description
It is observed that, the Boards are not showing correctly in physical configuration of the Router.
The Physical details in NEP report(Board report,Port Report,Inventory report) found to be OK.
Catalog related issues also checked.
I am attaching the SS from Physical Configuration of the Router, Port Report from NEP. Catalog and Imported XML. Please check
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-08-11 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-08-11 24:00 (milestone: set planned end date to due date) |
| Summary | Boards not loading to NEP physical Configuration | OT | Boards not loading to NEP physical Configuration |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours [ 7200 ] | |
| Worklog Id | 273824 [ 273824 ] |
| Baseline Start | 2025-08-11 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-08-11 24:00 (set baseline based of initial work logging) |
| Summary | OT | Boards not loading to NEP physical Configuration | OT | Boards not loading to NEP physical Configuration -180 |
| Assignee | Khaled Khalil [ kkhalil ] | Marwan Kanaan [ mkanaan ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Marwan Kanaan [ mkanaan ] | Khaled Khalil [ kkhalil ] |
| Assignee | Khaled Khalil [ kkhalil ] | Marwan Kanaan [ mkanaan ] |
| Status | Implementation in progress [ 10016 ] | Dev Paused [ 10017 ] |
| Attachment | Boards not loading_RM0001.JPG [ 116411 ] |
| Time Spent | 2 hours [ 7200 ] | 3 hours [ 10800 ] |
| Worklog Id | 276006 [ 276006 ] |
| Assignee | Marwan Kanaan [ mkanaan ] | Mustapha Al-Hage [ malhage ] |
| Time Spent | 3 hours [ 10800 ] | 1 day, 3 hours [ 39600 ] |
| Worklog Id | 277462 [ 277462 ] |
| Attachment | AUTO DISTRIBUTION.png [ 117810 ] | |
| Attachment | GRAPHICAL PHYSICAL CONFIGURATION.png [ 117811 ] | |
| Attachment | MOTHERBOARD 2 PANELS.png [ 117812 ] | |
| Attachment | MPU BOARD TYPE.png [ 117813 ] | |
| Attachment | RIGHT CLICK ON MOTHERBOARD.png [ 117814 ] |
| Time Spent | 1 day, 3 hours [ 39600 ] | 2 days, 3 hours [ 68400 ] |
| Worklog Id | 277834 [ 277834 ] |
| Time Spent | 2 days, 3 hours [ 68400 ] | 2 days, 7 hours [ 82800 ] |
| Worklog Id | 277835 [ 277835 ] |
| Status | Dev Paused [ 10017 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | Rejected [ 10100 ] |
| Assignee | Mustapha Al-Hage [ malhage ] | Aurobinda Panda [ apanda ] |
| Resolution | Fixed [ 1 ] |
| Resolution | Fixed [ 1 ] | Not Fixed [ 10200 ] |
| Status | Rejected [ 10100 ] | Reopened [ 4 ] |
| Assignee | Aurobinda Panda [ apanda ] | Mustapha Al-Hage [ malhage ] |
| Status | Reopened [ 4 ] | Dev Scheduled [ 10014 ] |
| Attachment | e898bf6d-48da-47e3-8ee4-6b6955c0c03e.jpg [ 118002 ] |
| Attachment | 20990c57-efee-42e6-97ec-49c2ba89fc5f.jpg [ 118003 ] |
| Attachment | 406cd905-6c7d-40be-8be0-87497590a6e5.jpg [ 118004 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | Rejected [ 10100 ] |
| Assignee | Mustapha Al-Hage [ malhage ] | Aurobinda Panda [ apanda ] |
| Resolution | Not Fixed [ 10200 ] | Done [ 10000 ] |
| Attachment | thumbnail_image.png [ 118013 ] |
| Time Spent | 2 days, 7 hours [ 82800 ] | 3 days, 4 hours [ 100800 ] |
| Worklog Id | 278032 [ 278032 ] |
| Attachment | thumbnail_image.png [ 118013 ] |
| Remaining Estimate | 0 minutes [ 0 ] | 5 hours [ 18000 ] |
| Time Spent | 3 days, 4 hours [ 100800 ] | 2 days, 7 hours [ 82800 ] |
| Worklog Id | 278032 [ 278032 ] | |
| Worklog Time Spent | 5 hours [ 18000 ] |
| Remaining Estimate | 5 hours [ 18000 ] | 1 hour [ 3600 ] |
| Time Spent | 2 days, 7 hours [ 82800 ] | 3 days, 3 hours [ 97200 ] |
| Worklog Id | 277835 [ 277835 ] |
| Remaining Estimate | 1 hour [ 3600 ] | 0 minutes [ 0 ] |
| Time Spent | 3 days, 3 hours [ 97200 ] | 3 days, 4 hours [ 100800 ] |
| Worklog Id | 278411 [ 278411 ] |
| Time Spent | 3 days, 4 hours [ 100800 ] | 3 days, 5 hours [ 104400 ] |
| Worklog Id | 278611 [ 278611 ] |
| Resolution | Done [ 10000 ] | Not Fixed [ 10200 ] |
| Status | Rejected [ 10100 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Closed [ 6 ] |
| Resolution | Not Fixed [ 10200 ] | Fixed [ 1 ] |
