L3 Support
  1. L3 Support
  2. LS-563

OT | Boards not loading to NEP physical Configuration -180

        Details

        • Customer:
          OMAN-Tel
        • Complexity:
          High
        • Severity:
          Critical
        • Product:
          NEP
        • REQUESTER:
          INTERNAL

          Description

          It is observed that, the Boards are not showing correctly in physical configuration of the Router.

          The Physical details in NEP report(Board report,Port Report,Inventory report) found to be OK.
          Catalog related issues also checked.

          I am attaching the SS from Physical Configuration of the Router, Port Report from NEP. Catalog and Imported XML. Please check

          1. XML File
            2025-08-06-05.30.39_OmanTel.xml
            65.45 MB
            Aurobinda Panda
          1. 20990c57-efee-42e6-97ec-49c2ba89fc5f.jpg
            42 kB
          2. 406cd905-6c7d-40be-8be0-87497590a6e5.jpg
            35 kB
          3. AUTO DISTRIBUTION.png
            32 kB
          4. Boards not loading_RM0001.JPG
            87 kB
          5. Catalog NE9000 Configuration_NEP.JPG
            87 kB
          6. e898bf6d-48da-47e3-8ee4-6b6955c0c03e.jpg
            17 kB
          7. GRAPHICAL PHYSICAL CONFIGURATION.png
            87 kB
          8. Inventory Report_NEP.JPG
            96 kB
          9. MOTHERBOARD 2 PANELS.png
            102 kB
          10. MPU BOARD TYPE.png
            56 kB
          11. Physical Configuration_NEP.JPG
            66 kB
          12. Port Report_NEP.JPG
            166 kB
          13. RIGHT CLICK ON MOTHERBOARD.png
            80 kB

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		14d 5h 55m 1 Khaled Khalil 22/Aug/25 1:22 PM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		4d 16h 24m 1 Marwan Kanaan 27/Aug/25 5:47 AM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		21d 4h 32m 1 Khaled Khalil 17/Sep/25 10:19 AM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		16h 51m 1 Hassan Abdine 18/Sep/25 6:47 AM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		1d 50m 2 Mustapha Al-Hage 19/Sep/25 7:37 AM
            Implementation in progress Implementation in progress Rejected Rejected
            		6m 12s 2 Mustapha Al-Hage 19/Sep/25 7:38 AM
            Rejected Rejected Reopened Reopened
            		7d 22m 2 Aurobinda Panda 26/Sep/25 4:30 AM
            Reopened Reopened Closed Closed
            		11s 1 Aurobinda Panda 26/Sep/25 4:31 AM
            Cancel

              People

              • Assignee:
                Aurobinda Panda
                Reporter:
                Aurobinda Panda
                Rejected By:
                Mustapha Al-Hage
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Planned Start:
                  Planned End:
                  Actual Start:
                  Date of Baselining:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 3 days, 5 hours
                  3d 5h

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