Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML File: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 06-10-2025
      • Platform: .102
      • Server Logs: Attached on JIRA

      Issue Description:

      4G cells are not being imported into NEP, although the required data is available in the XML file.

      For example, this issue has been observed on node LNBTS-515801.

      References:

      NEP Error Snippet

      Attached

      Extended4G SRAN_Bs Report (Parent Node LNBTS-515801 is imported in NEP)

      Attached

      XML Snippet: (Where mentioned that TDD supported)

      Attached

      Thank you
      Indrasan

      1. 2025-10-03-10.37.53_Ooredoo.rar
        13.10 MB
        Indrasan Yadav
      2. 4G Cell not imported.xlsx
        2.78 MB
        Indrasan Yadav
      3. server logs_06-10-2025.rar
        3.47 MB
        Indrasan Yadav
      4. Server logs_22-10-2025.rar
        754 kB
        Indrasan Yadav
      1. Extended4G SRAN Bs Report.png
        33 kB
      2. NEP Error Snippet.png
        161 kB
      3. Screenshot 2025-10-23 140509.png
        60 kB
      4. XML Snippet.png
        32 kB

        Activity

        Indrasan Yadav made changes -
        Time Spent 1 day, 1 hour, 30 minutes [ 34200 ] 1 day, 2 hours, 30 minutes [ 37800 ]
        Worklog Id 281508 [ 281508 ]
        Indrasan Yadav made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        Indrasan Yadav made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Marwan Kanaan made changes -
        Time Spent 4 hours, 30 minutes [ 16200 ] 1 day, 1 hour, 30 minutes [ 34200 ]
        Worklog Id 281484 [ 281484 ]
        Marwan Kanaan made changes -
        Assignee Marwan Kanaan [ mkanaan ] Indrasan Yadav [ iyadav ]
        Marwan Kanaan made changes -
        Attachment Screenshot 2025-10-23 140509.png [ 120412 ]
        Indrasan Yadav made changes -
        Time Spent 3 hours [ 10800 ] 4 hours, 30 minutes [ 16200 ]
        Worklog Id 281164 [ 281164 ]
        Indrasan Yadav made changes -
        Assignee Indrasan Yadav [ iyadav ] Marwan Kanaan [ mkanaan ]
        Indrasan Yadav made changes -
        Attachment Server logs_22-10-2025.rar [ 120313 ]
        Indrasan Yadav made changes -
        Time Spent 1 hour [ 3600 ] 3 hours [ 10800 ]
        Worklog Id 280762 [ 280762 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Marwan Kanaan [ mkanaan ] Indrasan Yadav [ iyadav ]
        Marwan Kanaan made changes -
        Baseline Start 2025-10-15 24:00 (set baseline based of initial work logging)
        Baseline End 2025-10-15 24:00 (set baseline based of initial work logging)
        Marwan Kanaan made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour [ 3600 ]
        Worklog Id 280723 [ 280723 ]
        Marwan Kanaan made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Marwan Kanaan made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Marwan Kanaan made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Marwan Kanaan made changes -
        Assignee Indrasan Yadav [ iyadav ] Marwan Kanaan [ mkanaan ]
        Hassan Abdine made changes -
        Component/s NEP [ 16200 ]
        Indrasan Yadav made changes -
        Attachment server logs_06-10-2025.rar [ 119219 ]
        Indrasan Yadav made changes -
        Assignee Khaled Khalil [ kkhalil ] Indrasan Yadav [ iyadav ]
        Indrasan Yadav made changes -
        Attachment 2025-10-03-10.37.53_Ooredoo.rar [ 119217 ]
        Indrasan Yadav made changes -
        Description Dear @Khaled Khalil,

        Could you please assign a NEP DEV resource to investigate the issue described below?

        Details:
        • XML File: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
        • Import Date: 06-10-2025
        • Platform: .102
        • Server Logs: Attached on JIRA

        Issue Description:

        4G cells are not being imported into NEP, although the required data is available in the XML file.

        For example, this issue has been observed on node LNBTS-515801.

        References:

        NEP Error Snippet

          Attached


        Extended4G SRAN_Bs Report (Parent Node LNBTS-515801 is imported in NEP)

          Attached


        XML Snippet: (Where mentioned that TDD supported)

         Attached



        Thank you
        Indrasan

        Indrasan Yadav made changes -
        Attachment Extended4G SRAN Bs Report.png [ 119213 ]
        Attachment NEP Error Snippet.png [ 119214 ]
        Attachment XML Snippet.png [ 119215 ]
        Attachment 4G Cell not imported.xlsx [ 119216 ]
        Indrasan Yadav made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-10-15 24:00 (milestone: set planned start date to due date)
        Planned End 2025-10-15 24:00 (milestone: set planned end date to due date)

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 day, 2 hours, 30 minutes
              1d 2h 30m

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