Details
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Type:
Bug
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Status:
Rejected
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
-
Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate and resolve the following issue?
• XML: 2025-12-02-10.22.48_Ooredoo
• Import Date: 03-12-2025
• Platform: .102
• Server Logs: Attached on JIRA
The RU Index value is being imported correctly from the XML and is displayed properly in both the Board and Inventory reports for the same node (e.g., KEB4042-SRAN Node). However, in the Shelf report, the RU Index value appears as “-1”.
Please refer to the snippets below for reference:
Board Report
Inventory Report
Shelf Report
Due to the RU Index issue showing as “-1,” the following pop-up error appears when I attempt to correct the catalogue layout issue. Additionally, there is no “-1” value for the Start RU field under the cabinet in the catalogue.
Physical Configuration Error Snippet
Thank you
Indrasan
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-12-20 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-12-20 24:00 (milestone: set planned end date to due date) |
| Attachment | Physical Configuration Error Snippet.png [ 123308 ] | |
| Attachment | Catalogue Layout Error.png [ 123309 ] | |
| Attachment | Board Report_RU Index OK As Per XML.png [ 123310 ] | |
| Attachment | Inventory Report_RU Index OK As Per XML.png [ 123311 ] | |
| Attachment | Shelf Report Where RU Index Incorrect.png [ 123312 ] |
| Description |
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate and resolve the following issue? • XML: 2025-12-02-10.22.48_Ooredoo • Import Date: 03-12-2025 • Platform: .102 • Server Logs: Attached on JIRA The RU Index value is being imported correctly from the XML and is displayed properly in both the Board and Inventory reports for the same node (e.g., KEB4042-SRAN Node). However, in the Shelf report, the RU Index value appears as “-1”. Please refer to the snippets below for reference: Board Report Inventory Report Shelf Report Due to the RU Index issue showing as “-1,” the following pop-up error appears when I attempt to correct the catalogue layout issue. Additionally, there is no “-1” value for the Start RU field under the cabinet in the catalogue. Physical Configuration Error Snippet Thank you Indrasan |
| Attachment | ranOoredoo.rar [ 123313 ] |
| Component/s | NEP [ 16200 ] |
| Attachment | server logs_03-12-2025.rar [ 123506 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Mustapha Al-Hage [ malhage ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Mustapha Al-Hage [ malhage ] | Marwan Kanaan [ mkanaan ] |
| Status | Implementation in progress [ 10016 ] | Dev Paused [ 10017 ] |
| Status | Dev Paused [ 10017 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | Rejected [ 10100 ] |
| Assignee | Marwan Kanaan [ mkanaan ] | Indrasan Yadav [ iyadav ] |
| Resolution | Fixed [ 1 ] |
| Attachment | Screenshot 2025-12-15 134401.png [ 124106 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 4 hours [ 14400 ] | |
| Worklog Id | 286116 [ 286116 ] |
| Baseline Start | 2025-12-20 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-12-20 24:00 (set baseline based of initial work logging) |
| Time Spent | 4 hours [ 14400 ] | 6 hours, 30 minutes [ 23400 ] |
| Worklog Id | 286512 [ 286512 ] |
| Time Spent | 6 hours, 30 minutes [ 23400 ] | 1 day, 2 hours [ 36000 ] |
| Worklog Id | 286524 [ 286524 ] |
| Worklog Id | 286524 [ 286524 ] |
| Time Spent | 1 day, 2 hours [ 36000 ] | 1 day, 4 hours [ 43200 ] |
| Worklog Id | 286634 [ 286634 ] |
| Worklog Id | 286634 [ 286634 ] |
| Remaining Estimate | 0 minutes [ 0 ] | 30 minutes [ 1800 ] |
| Time Spent | 1 day, 4 hours [ 43200 ] | 1 day, 3 hours, 30 minutes [ 41400 ] |
| Worklog Id | 286634 [ 286634 ] |
| Remaining Estimate | 30 minutes [ 1800 ] | 0 minutes [ 0 ] |
| Time Spent | 1 day, 3 hours, 30 minutes [ 41400 ] | 1 day, 5 hours, 30 minutes [ 48600 ] |
| Worklog Id | 286878 [ 286878 ] |
| Time Spent | 1 day, 5 hours, 30 minutes [ 48600 ] | 1 day, 7 hours, 30 minutes [ 55800 ] |
| Worklog Id | 287514 [ 287514 ] |
