Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: Financial
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Labels:None Labels
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Customer:Zain Iraq
Description
Kindly align the resource for the below mentioned bug observed by Customer in Zain IQ Prod:
Please find below reported issue from the customer ,
on 31-Dec-2025 : IQ Asset Team did financial import for 23 items for Dec 2025 and approved in WF , but these 23 items not showing in the FR.
On 1st Jan 2026 : Then IQ Team import it again and approve it again at 1st of Jan 2026 , and shown successfully on FR.
Please support to check and analysis this case and feedback to us .
Attached Approval Audit log report for reference & support.
logs below
https://mobinets-my.sharepoint.com/:u:/p/manjit_kumar/IQB1XNbcws-QRJ76KP6-1EJVAThOUvqnRG33RsrHcdhlyTQ?e=gOZFqu
https://mobinets-my.sharepoint.com/:u:/p/manjit_kumar/IQABlK_UswSeQ6yD3tZEXRy9AZRl5EoIgrfRljFTnaBLTLM?e=dqqOah