Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: Financial
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Labels:None Labels
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Customer:Zain Iraq
Description
Kindly align the resource for the below mentioned bug observed by Customer in Zain IQ Prod:
Please find below reported issue from the customer ,
on 31-Dec-2025 : IQ Asset Team did financial import for 23 items for Dec 2025 and approved in WF , but these 23 items not showing in the FR.
On 1st Jan 2026 : Then IQ Team import it again and approve it again at 1st of Jan 2026 , and shown successfully on FR.
Please support to check and analysis this case and feedback to us .
Attached Approval Audit log report for reference & support.
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-01-14 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-01-14 24:00 (milestone: set planned end date to due date) |
| Customer | Zain Kuwait [ 12400 ] | Zain Iraq [ 13100 ] |
| Attachment | Approval Audit Report.XLS [ 125904 ] | |
| Attachment | Approval Audit Report (1).XLS [ 125905 ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Bessem Manita [ bmanita ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 5 hours [ 18000 ] | |
| Worklog Id | 289028 [ 289028 ] |
| Baseline Start | 2026-01-14 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-01-14 24:00 (set baseline based of initial work logging) |
| Time Spent | 5 hours [ 18000 ] | 6 hours [ 21600 ] |
| Worklog Id | 289131 [ 289131 ] |
| Time Spent | 6 hours [ 21600 ] | 1 day, 30 minutes [ 30600 ] |
| Worklog Id | 289144 [ 289144 ] |
| Component/s | NEP [ 16200 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Bessem Manita [ bmanita ] | Daljeet Singh Virdi [ dsvirdi ] |
| Time Spent | 1 day, 30 minutes [ 30600 ] | 1 day, 2 hours, 30 minutes [ 37800 ] |
| Worklog Id | 290359 [ 290359 ] |
| Time Spent | 1 day, 2 hours, 30 minutes [ 37800 ] | 1 day, 3 hours, 30 minutes [ 41400 ] |
| Worklog Id | 290362 [ 290362 ] |
| Time Spent | 1 day, 3 hours, 30 minutes [ 41400 ] | 1 day, 4 hours, 30 minutes [ 45000 ] |
| Worklog Id | 290747 [ 290747 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Assignee | Daljeet Singh Virdi [ dsvirdi ] | Abir Messaikeh [ amessaikeh ] |
| Time Spent | 1 day, 4 hours, 30 minutes [ 45000 ] | 2 days, 2 hours, 30 minutes [ 66600 ] |
| Worklog Id | 291108 [ 291108 ] |
| Time Spent | 2 days, 2 hours, 30 minutes [ 66600 ] | 2 days, 7 hours, 30 minutes [ 84600 ] |
| Worklog Id | 291110 [ 291110 ] |
| Attachment | 703 Cabinet Testing.docx [ 128008 ] | |
| Attachment | 703 Shelf & Board Testing.docx [ 128009 ] | |
| Attachment | 703 Testing - II.docx [ 128010 ] | |
| Attachment | 703 Testing.docx [ 128011 ] |
| Assignee | Abir Messaikeh [ amessaikeh ] | Bessem Manita [ bmanita ] |
| Time Spent | 2 days, 7 hours, 30 minutes [ 84600 ] | 3 days, 3 hours, 30 minutes [ 99000 ] |
| Worklog Id | 291236 [ 291236 ] |
| Time Spent | 3 days, 3 hours, 30 minutes [ 99000 ] | 3 days, 7 hours, 30 minutes [ 113400 ] |
| Worklog Id | 291238 [ 291238 ] |
| Time Spent | 3 days, 7 hours, 30 minutes [ 113400 ] | 4 days, 2 hours, 30 minutes [ 124200 ] |
| Worklog Id | 291240 [ 291240 ] |
| Time Spent | 4 days, 2 hours, 30 minutes [ 124200 ] | 4 days, 3 hours, 30 minutes [ 127800 ] |
| Worklog Id | 291260 [ 291260 ] |
| Time Spent | 4 days, 3 hours, 30 minutes [ 127800 ] | 4 days, 4 hours, 30 minutes [ 131400 ] |
| Worklog Id | 291261 [ 291261 ] |
| Time Spent | 4 days, 4 hours, 30 minutes [ 131400 ] | 4 days, 5 hours, 30 minutes [ 135000 ] |
| Worklog Id | 291624 [ 291624 ] |
| Time Spent | 4 days, 5 hours, 30 minutes [ 135000 ] | 1 week, 1 hour, 30 minutes [ 149400 ] |
| Worklog Id | 293636 [ 293636 ] |
| Time Spent | 1 week, 1 hour, 30 minutes [ 149400 ] | 1 week, 4 hours, 30 minutes [ 160200 ] |
| Worklog Id | 293649 [ 293649 ] |
| Time Spent | 1 week, 4 hours, 30 minutes [ 160200 ] | 1 week, 7 hours, 30 minutes [ 171000 ] |
| Worklog Id | 293655 [ 293655 ] |
| Time Spent | 1 week, 7 hours, 30 minutes [ 171000 ] | 1 week, 1 day, 2 hours, 30 minutes [ 181800 ] |
| Worklog Id | 293657 [ 293657 ] |
| Time Spent | 1 week, 1 day, 2 hours, 30 minutes [ 181800 ] | 1 week, 1 day, 6 hours, 30 minutes [ 196200 ] |
| Worklog Id | 293661 [ 293661 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |