Details

    • Customer:
      Zain Iraq

      Description

      Kindly align the resource for the below mentioned bug observed by Customer in Zain IQ Prod:

      Please find below reported issue from the customer ,

      on 31-Dec-2025 : IQ Asset Team did financial import for 23 items for Dec 2025 and approved in WF , but these 23 items not showing in the FR.
      On 1st Jan 2026 : Then IQ Team import it again and approve it again at 1st of Jan 2026 , and shown successfully on FR.

      Please support to check and analysis this case and feedback to us .
      Attached Approval Audit log report for reference & support.

      1. 703 Cabinet Testing.docx
        2.01 MB
        Daljeet Singh Virdi
      2. 703 Shelf & Board Testing.docx
        1.44 MB
        Daljeet Singh Virdi
      3. 703 Testing.docx
        236 kB
        Daljeet Singh Virdi
      4. 703 Testing - II.docx
        1.33 MB
        Daljeet Singh Virdi
      5. Approval Audit Report.XLS
        1.56 MB
        Daljeet Singh Virdi
      6. Approval Audit Report (1).XLS
        3.00 MB
        Daljeet Singh Virdi

        Activity

        DSVirdi made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2026-01-14 24:00 (milestone: set planned start date to due date)
        Planned End 2026-01-14 24:00 (milestone: set planned end date to due date)
        Daljeet Singh Virdi made changes -
        Customer Zain Kuwait [ 12400 ] Zain Iraq [ 13100 ]
        Daljeet Singh Virdi made changes -
        Attachment Approval Audit Report.XLS [ 125904 ]
        Attachment Approval Audit Report (1).XLS [ 125905 ]
        Bessem Manita made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Bessem Manita made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Assignee Khaled Khalil [ kkhalil ] Bessem Manita [ bmanita ]
        Manjit Kumar made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 5 hours [ 18000 ]
        Worklog Id 289028 [ 289028 ]
        Manjit Kumar made changes -
        Baseline Start 2026-01-14 24:00 (set baseline based of initial work logging)
        Baseline End 2026-01-14 24:00 (set baseline based of initial work logging)
        Daljeet Singh Virdi made changes -
        Time Spent 5 hours [ 18000 ] 6 hours [ 21600 ]
        Worklog Id 289131 [ 289131 ]
        Daljeet Singh Virdi made changes -
        Time Spent 6 hours [ 21600 ] 1 day, 30 minutes [ 30600 ]
        Worklog Id 289144 [ 289144 ]
        Marwan Kanaan made changes -
        Component/s NEP [ 16200 ]
        Bessem Manita made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Bessem Manita [ bmanita ] Daljeet Singh Virdi [ dsvirdi ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 30 minutes [ 30600 ] 1 day, 2 hours, 30 minutes [ 37800 ]
        Worklog Id 290359 [ 290359 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 2 hours, 30 minutes [ 37800 ] 1 day, 3 hours, 30 minutes [ 41400 ]
        Worklog Id 290362 [ 290362 ]
        Manjit Kumar made changes -
        Time Spent 1 day, 3 hours, 30 minutes [ 41400 ] 1 day, 4 hours, 30 minutes [ 45000 ]
        Worklog Id 290747 [ 290747 ]
        Abir Messaikeh made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Assignee Daljeet Singh Virdi [ dsvirdi ] Abir Messaikeh [ amessaikeh ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 4 hours, 30 minutes [ 45000 ] 2 days, 2 hours, 30 minutes [ 66600 ]
        Worklog Id 291108 [ 291108 ]
        Daljeet Singh Virdi made changes -
        Time Spent 2 days, 2 hours, 30 minutes [ 66600 ] 2 days, 7 hours, 30 minutes [ 84600 ]
        Worklog Id 291110 [ 291110 ]
        Daljeet Singh Virdi made changes -
        Attachment 703 Cabinet Testing.docx [ 128008 ]
        Attachment 703 Shelf & Board Testing.docx [ 128009 ]
        Attachment 703 Testing - II.docx [ 128010 ]
        Attachment 703 Testing.docx [ 128011 ]
        Daljeet Singh Virdi made changes -
        Assignee Abir Messaikeh [ amessaikeh ] Bessem Manita [ bmanita ]
        Daljeet Singh Virdi made changes -
        Time Spent 2 days, 7 hours, 30 minutes [ 84600 ] 3 days, 3 hours, 30 minutes [ 99000 ]
        Worklog Id 291236 [ 291236 ]
        Daljeet Singh Virdi made changes -
        Time Spent 3 days, 3 hours, 30 minutes [ 99000 ] 3 days, 7 hours, 30 minutes [ 113400 ]
        Worklog Id 291238 [ 291238 ]
        Daljeet Singh Virdi made changes -
        Time Spent 3 days, 7 hours, 30 minutes [ 113400 ] 4 days, 2 hours, 30 minutes [ 124200 ]
        Worklog Id 291240 [ 291240 ]
        Manjit Kumar made changes -
        Time Spent 4 days, 2 hours, 30 minutes [ 124200 ] 4 days, 3 hours, 30 minutes [ 127800 ]
        Worklog Id 291260 [ 291260 ]
        Manjit Kumar made changes -
        Time Spent 4 days, 3 hours, 30 minutes [ 127800 ] 4 days, 4 hours, 30 minutes [ 131400 ]
        Worklog Id 291261 [ 291261 ]
        Manjit Kumar made changes -
        Time Spent 4 days, 4 hours, 30 minutes [ 131400 ] 4 days, 5 hours, 30 minutes [ 135000 ]
        Worklog Id 291624 [ 291624 ]
        Daljeet Singh Virdi made changes -
        Time Spent 4 days, 5 hours, 30 minutes [ 135000 ] 1 week, 1 hour, 30 minutes [ 149400 ]
        Worklog Id 293636 [ 293636 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 week, 1 hour, 30 minutes [ 149400 ] 1 week, 4 hours, 30 minutes [ 160200 ]
        Worklog Id 293649 [ 293649 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 week, 4 hours, 30 minutes [ 160200 ] 1 week, 7 hours, 30 minutes [ 171000 ]
        Worklog Id 293655 [ 293655 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 week, 7 hours, 30 minutes [ 171000 ] 1 week, 1 day, 2 hours, 30 minutes [ 181800 ]
        Worklog Id 293657 [ 293657 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 week, 1 day, 2 hours, 30 minutes [ 181800 ] 1 week, 1 day, 6 hours, 30 minutes [ 196200 ]
        Worklog Id 293661 [ 293661 ]
        Daljeet Singh Virdi made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]

          People

          • Assignee:
            Bessem Manita
            Reporter:
            Daljeet Singh Virdi
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 week, 1 day, 6 hours, 30 minutes
              1w 1d 6h 30m

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